Engineering Manager

Ocado Technology Group; Madrid; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading ecommerce technology firm in Madrid is seeking an Engineering Manager for the Observability area within Tech Services. The candidate will lead a multidisciplinary team to create innovative solutions, ensuring high-quality delivery and continuous improvement in the engineering processes. Strong leadership and experience in observability practices are essential for success in this role.

Formación

• Proven experience in engineering management.
• Strong understanding of observability practices.
• Ability to foster a high-performance environment.

Responsabilidades

• Lead the Observability Team to achieve operational excellence.
• Ensure quality and timeliness of products and services.
• Build relationships and trust with stakeholders.

Conocimientos

Leadership

Engineering principles

Continuous improvement

Stakeholder engagement

Descripción del empleo

Ocado Technology is building the next-generation grocery ecommerce suite that´s changing the way the world shops.

Ocado Group is a technology-led, global, software and robotics platform business, with a strong retail heritage. Ocado has been at the forefront of innovation in the online grocery industry since it was founded in 2000. Its retail business, Ocado.com, is one of the world’s largest online-only supermarkets with over £2.2bn annual revenue and over 795,000 active customers.

The main purpose of this job is to become an Engineering Manager within the Engineering Productivity department in the Tech Services division at Ocado Technology, focused on the Observability area.

The Observability area’s main mission is to provide a platform that enables Ocado employees to detect, react, understand, reduce, and recover from problems to reach operational excellence. It also enables employees to be fully aware of their applications' behavior and user interactions, translating into insights for better decision-making.

This role involves leading the Observability Team, a highly skilled multidisciplinary group creating innovative solutions and supporting the evolution of the Observability platform of the OTP (Ocado Technology Platform) provided by the Engineering Productivity department.

About the role :

• Set, communicate, and adjust a clear vision for what is built, establishing expectations.
• Identify key assets and opportunities, keeping them tracked in your radar and backlog.
• Foster energy, mutual help, context sharing, and engagement within the team and organization.
• Own engineering excellence and efficiency, adapting focus as needed.
• Challenge the status quo when building and shipping solutions.
• Make strategic trade-offs to move projects forward faster and better.
• Address gaps in daily operations by facilitating meetings, improving processes, or contributing directly to testing, reviewing, or building deliverables.
• Remove sources of unnecessary distraction and defocus.
• Monitor team well-being and ensure psychological safety.
• Collaborate with stakeholders, product managers, designers, and other engineering leads.
• Maintain awareness of compliance, security, costs, and process improvements.
• Ensure documentation for architecture, users, onboarding, and tooling is current and comprehensive.
• Apply continuous improvement (kaizen) principles to all team activities.
• Communicate effectively through team ceremonies and meetings, sharing your views and opinions.
• Use asynchronous communication (Slack, etc.) to ensure clarity and understanding of your messages.

Key Responsibilities :

• Oversee all aspects of the products and services delivered by the team, ensuring quality and timeliness.
• Implement sustainable processes that foster innovation, experimentation, and continuous improvement.
• Set clear goals and expectations, providing feedback for team member development.
• Build strong relationships and trust with stakeholders, promoting a unified Ocado approach.
• Manage upward communication with senior management, celebrating successes and highlighting risks.
• Coach team members and foster a high-performance, values-driven environment.
• Ensure team compliance with engineering principles and standards.

Please inform us if you require any special accommodations during the selection process. At Ocado Barcelona, we adapt our processes to support all candidates.

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