Engagement Manager with Dutch

Wibit Consulting & Services (WibitCS); Cartagena; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Join a leading Outsourcing/BPO company as an Engagement Manager to support clients developing applications on cloud platforms. This full-time role includes ensuring a smooth onboarding process and building long-term partnerships, focusing on customer satisfaction and engagement strategies. Candidates with strong Dutch and English language skills, along with a background in sales and customer management, are encouraged to apply.

Servicios

Dynamic international team

Career growth opportunities with guidance & training

Performance bonus

Formación

• 1-2 years experience in sales or customer engagement.
• Proven track record in account/customer management.
• Background in cloud-based solutions or tech sales is a plus.

Responsabilidades

• Act as primary contact for partners building applications on cloud platforms.
• Deliver a positive first impression and build long-term relationships.
• Collect & relay customer feedback to improve future strategies.

Conocimientos

Fluency in Dutch

Strong English proficiency

Account/customer management

Herramientas

CRM tools

Office productivity software

Descripción del empleo

Join a leading Outsourcing / BPO company and help drive success for cloud-based solutions ! As an Engagement Manager , you will provide dedicated partner support , ensuring a smooth onboarding and expansion process for clients developing applications on top cloud platforms .

Employment Type : Full-time

Remuneration : Base salary + bonus

Industry : Outsourcing / BPO | Cloud Technology

Key Responsibilities :

• Act as the primary contact for partners building applications on cloud platforms
• Deliver a positive first impression and build long-term relationships
• Implement a structured multi-channel engagement strategy (calls, emails, social media)
• Position competitive solutions & offerings tailored to customer needs
• Ensure customer satisfaction and an exceptional engagement experience
• Collect & relay customer feedback to improve future strategies

Required Skills & Experience :

• Fluent in Dutch (C1 / C2) & strong English proficiency
• 1-2 years experience in sales or customer engagement
• Proven track record in account / customer management
• Experience with CRM tools & office productivity software
• Background in cloud-based solutions or tech sales is a plus
• Cloud platform certifications are a strong advantage
• Competitive salary + performance bonus
• Join a dynamic, international & creative team
• Career growth opportunities with guidance & training

If you're passionate about cloud tech , love customer engagement , and are ready to take your career to the next level , apply now!

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