Employee Experience & Continuous Improvement Specialist

Align Technology; Madrid; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Private medical care

Multisport card

Private life insurance

Job summary

Align Technology seeks an Employee Experience & Continuous Improvement Analyst for EMEA Customer Success to coordinate and advance the Employee Experience programme across five pillars: wellbeing, motivation, community, social responsibility, and business synergy. The role ties employee insights to outcomes and strengthens the OPEX capability.

You will partner with HR, Training, BI, and leaders to translate insights into action plans, support manager enablement, and drive improvements across

Qualifications

• Relevant education in HR, psychology, business, communications, L&D, organisational development, or related field.
• 1–2 years of experience in Employee Experience, engagement, People Ops, L&D, internal communications, or change management.
• Experience coordinating multi-stakeholder programmes and translating insights into action across markets.

Responsibilities

• Own the annual EMEA Employee Experience roadmap across five programme pillars.
• Maintain governance for budgets, approvals, communications, inclusion, privacy, vendors, and leadership reviews.
• Coordinate Voice of Employee mechanisms (surveys, focus groups, journey checkpoints) and identify trends and opportunities.
• Turn insights into action plans with owners, dates, and measures; report outcomes.
• Maintain recognition channels and programmes with transparent criteria and KPIs.
• Coordinate wellbeing, cultural, community, and social-responsibility activities across markets.

Skills

Employee listening

Facilitation

Data literacy

Stakeholder partnership

Communication

Manager enablement

Microsoft 365

Education

Bachelor's degree in HR/Business

Tools

Microsoft 365

Survey tools

Reporting tools

Job description

Align Technology seeks an Employee Experience & Continuous Improvement Analyst for EMEA Customer Success to coordinate and advance the Employee Experience programme across five pillars: wellbeing, motivation, community, social responsibility, and business synergy. The role ties employee insights to outcomes and strengthens the OPEX capability.

You will partner with HR, Training, BI, and leaders to translate insights into action plans, support manager enablement, and drive improvements across