EMEA Regional Senior Accountant

TIFFANY & CO; Las Palmas de Gran Canaria; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Senior Operations Coordinator to enhance the customer experience through operational excellence. This role emphasizes delivering unparalleled service, achieving operational KPIs, and fostering a collaborative team environment. The ideal candidate will have a strong retail background, analytical skills, and proficiency in essential tools like Microsoft Word and Excel. Join a team that values innovation and inclusivity while celebrating every unique moment in customers' lives. This is an exciting opportunity to contribute to a legacy of luxury and excellence.

Formación

• 4-5 years of experience in retail operations with knowledge of merchandising and client service.
• Strong analytical skills and proficiency in Microsoft Word and Excel.

Responsabilidades

• Deliver exceptional service and uphold luxury standards.
• Ensure effective operations and stock management in the store.

Conocimientos

Retail Operations

Client Service

Analytical Skills

Microsoft Word

Microsoft Excel

Educación

College/University Degree

Graduate Gemologist Degree

Descripción del empleo

At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised.... and it never will be!

We are currently recruiting for a Senior Operations Coordinator / Professional to continue to deliver the Tiffany Experience to each customer.

As a Senior Operations Professional / Coordinator you will :

• Deliver unparalleled service and results that uphold the standards of excellence and luxury etiquette.
• Achieve store operational excellence KPIs and drive team compliance with Tiffany and LVMH procedures.
• Ensure pristine store presentation and support the team with effective operational organization on all services (e.g., hospitality, personalization, service, catering, styling & gifting, etc.) to deliver an elevated experience.
• Be accountable for implementing the most effective operations, stock management and transfers movements, including cycle counts and inventories; support with various payment processes and security (omnichannel, service, cash etc.).
• Support store opening / closing procedures (key holders) and workforce planning.
• Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference.
• Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working.
• Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy.
• Propose effective improvements to Store Leadership when facing challenges / seeing opportunities, support new operational tools & systems rollout and team adoption.

Required Qualifications :

• 4-5 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
• Strong analytical skills.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Organized and detail-oriented.
• Flexibility to perform different tasks based on day-to-day business needs.
• Authorization to work in the United States or in the country where the position is based.
• Advanced in Catalan, Spanish, and English.

Desired Qualifications :

• A college / university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.