EMEA Marketing Strategy and Analytics Manager

Zendesk; España; A distancia; EUR 50.000 - 90.000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un Gerente de Operaciones altamente calificado para liderar el desarrollo de su red de cajeros automáticos en España. Este puesto implica gestionar proveedores de servicios, coordinar con equipos internos y mantener el inventario de cajeros automáticos. Se requiere una sólida experiencia en gestión de operaciones o cadena de suministro, preferiblemente en sectores como servicios financieros o telecomunicaciones. El candidato ideal será proactivo, orientado al cliente y capaz de resolver problemas complejos. Esta es una oportunidad emocionante para contribuir a un proyecto crucial en el sector financiero.

Formación

• 10+ años de experiencia en gestión de operaciones o cadena de suministro.
• Experiencia previa en sistemas de cajeros automáticos es un activo.

Responsabilidades

• Gestionar proveedores de servicios para la red de cajeros automáticos.
• Coordinar con servicios centralizados para implementar y resolver problemas.

Conocimientos

Gestión de operaciones

Gestión de la cadena de suministro

Resolución de problemas

Atención al cliente

Planificación

Educación

Título universitario en Ingeniería o TI

Descripción del empleo

Descripción del trabajo

EURONET seeks to employ a high caliber Operations Manager whose primary focus will be to ensure industry leading uptime and further development of our independent ATM network across Spain, by managing internal and external resources.

KEY RESPONSIBILITIES

• Manage the company's different service providers that are required to support the ATM network on a daily basis. Such services are Cash-in-Transit, ATM maintenance, telecommunications, security, installation, etc.
• Coordinate with EURONET centralized services (IT, Operations, Finance) in order to deploy the ATMs, solve application issues and test new developments.
• Lead the coordination of EURONET resources to resolve potential incidents.
• Manage and maintain inventory of ATMs and sites in the company's databases.
• Manage the country's budgetary forecasting for operations, H / W and S / W.

GENERAL REQUIREMENTS

• University degree with Engineering or IT orientation, or equivalent professional experience.
• Minimum 10 years of experience in the Operations or Supply Chain Management functions, currently holding a Managerial position.
• A proven track record in Operations or Supply Chain Management in such sectors, as banking, financial services, telecommunications or retail.
• Prior experience in ATM systems will be considered an asset.
• Proven track record in planning, issue management and quality assurance in complex projects with different platforms and systems. A solid track record in on-time delivery of projects, meeting budgets and satisfying the functional expectations of different parties.
• Flexibility and readiness to travel frequently across the country.
• Must have legal right to work in the European Union without a visa sponsorship.
• Applications must be submitted in English.

COMPETENCIES

• Strong interpersonal skills with an orientation towards customer service.
• Analytical and problem solving skills (highly geared towards problems solving).
• Focus and dedication in delivering quality.
• Self-motivated and results-orientated.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology