Emea Regional Senior Accountant

buscojobs España; Alicante; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading luxury brand is seeking a Senior Operations Coordinator in Alicante to enhance customer experiences and ensure operational excellence. The role involves managing store operations, driving team compliance, and fostering an inclusive environment. Ideal candidates will have significant retail experience, strong analytical skills, and fluency in multiple languages.

Formación

• 4-5 years of retail operations experience.
• Proficient in Catalan, Spanish, and English.
• Ability to work retail hours including nights and weekends.

Responsabilidades

• Deliver exceptional service and operational excellence.
• Implement effective stock management and support store procedures.
• Contribute to a positive team environment and propose improvements.

Conocimientos

Analytical skills

Organizational skills

Detail-oriented

Customer service

Flexibility

Educación

College / university degree

Graduate Gemologist degree

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised.... and it never will be!

We are currently recruiting for a Senior Operations Coordinator / Professional to continue to deliver the Tiffany Experience to each customer.

As a Senior Operations Professional / Coordinator you will :

• Deliver unparalleled service and results that uphold the standards of excellence and luxury etiquette.
• Achieve store operational excellence KPIs and drive team compliance with Tiffany and LVMH procedures.
• Ensure pristine store presentation and support the team with effective operational organization on all services (e.g., hospitality, personalization, service, catering, styling & gifting, etc.) to deliver an elevated experience.
• Be accountable for implementing the most effective operations, stock management and transfers movements, including cycle counts and inventories; support with various payment processes and security (omnichannel, service, cash etc.).
• Support store opening / closing procedures (key holders) and workforce planning.
• Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference.
• Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working.
• Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy.
• Propose effective improvements to Store Leadership when facing challenges / seeing opportunities, support new operational tools & systems rollout and team adoption.

Required Qualifications :

• 4-5 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
• Strong analytical skills.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Organized and detail-oriented.
• Flexibility to perform different tasks based on day-to-day business needs.
• Authorization to work in the United States or in the country where the position is based.
• Advanced in Catalan, Spanish, and English.

Desired Qualifications :

• A college / university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.

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