Order Management Assistant (m / f / d)

Hygiena; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An innovative diagnostics company is seeking a motivated individual to join their team. This role involves assisting customers with order processing, verifying orders, and ensuring compliance with organizational policies. The ideal candidate will have experience in administrative work and customer service, and will thrive in a structured environment. Join a dynamic team that values flexibility, teamwork, and continuous learning opportunities. This position offers a chance to contribute to a healthier world through reliable and effective diagnostic solutions.

Servicios

Flexible Working Hours

Easy Parking

Opportunities for Training

Regular Company Events

Flexible Vacation Planning

Formación

• Experience in administrative work and customer service is preferred.
• Ability to work under a Quality Management System.

Responsabilidades

• Assist customers with order processing and related tasks.
• Verify orders before dispatch and send invoices to clients.

Conocimientos

Administrative Work

Customer Service

Attention to Detail

Teamwork

Flexibility

Quality Management System

English Proficiency

Educación

General Certificate of Secondary Education (GCSE)

Descripción del empleo

Who we are :

We create innovative diagnostics for a healthier world. As representatives of the One Health approach, we are convinced that the health of humans, animals, and the common environment are interconnected. Specializing in food safety throughout the value chain, we develop, distribute, and improve rapid molecular tests and analysis tools. Our solutions are reliable, easy to use, and correct – to make the world a safer place.

Responsibilities :

• Assistance to customers in the processing of orders and tasks directly related to said process (returns, incidents, monitoring, commercial information)
• Verification of orders before dispatch
• Carry out procedures with transport agencies
• Sending invoices to clients
• Guarantee compliance and/or monitoring of all policies and procedures of organizational systems

Profile :

• Completed General Certificate of Secondary Education (GCSE) or comparable degree is an asset
• Experience in administrative work and/or customer service
• Preferably 2 years of professional experience
• You are characterized by a structured and accurate way of working
• High motivation, diligence, flexibility, and ability to work in a team
• Ability to work under a Quality Management System
• Good knowledge of written and spoken English is an asset

Why you’ll want to join the team :

• Flexible working hours with different working time models
• A workplace 15 minutes’ drive from Seville Center or Seville Airport
• A workplace with easy parking
• Opportunities to expand existing knowledge or learn new skills
• Regular company events with dynamic working atmosphere
• Flexible vacation planning
• Possibility to attend meetings, courses, and seminars
• Periodical training

Interested?

Please send your detailed CV in English and references stating the earliest possible starting date and salary expectations to us.

For more information, visit our careers page.