Support Operations Manager

buscojobs España; Segovia; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Una empresa global busca un Analista de Entrega de Servicios de TI para unirse a su equipo en proyectos internacionales. El candidato ideal debe tener experiencia en gestión de incidentes y habilidades de comunicación excepcionales. Esta posición es remota desde España y ofrece un entorno dinámico y colaborativo.

Formación

• Experiencia en gestión de incidentes a niveles 1 y 1.5 (ITIL4).
• Excelentes habilidades de comunicación y enfoque proactivo para la resolución de problemas.

Responsabilidades

• Manejo de la gestión de incidentes en niveles 1 y 1.5.
• Participar en proyectos internacionales y colaborar con el equipo.

Conocimientos

Gestión de incidentes

Comunicación

Resolución de problemas

Educación

Título en Informática o campo relacionado

Descripción del empleo

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