The Sales Representative is responsible for managing and developing a portfolio of clients and/or end users within a specific area.
- Evaluate market conditions and customer needs, plan orders, resolve issues aligned with business objectives, and achieve profitability and payment targets.
- Manage all sales activities to ensure timely and effective achievement of objectives.
- Improve customer relations through sales and management strategies, involving other departments as necessary.
- Ensure effective customer management in terms of coverage and visit frequency based on GY criteria.
- Negotiate with accounts in collaboration with the Sales Manager, analyze sales statistics, optimize forecasts, and set objectives according to the company's trade policy to meet targets.
- Manage provinces: Badajoz, Cáceres, Córdoba, and Ciudad Real.
Manage Customer Relationships
- Negotiate agreements with customers.
- Implement marketing and commercial actions within assigned accounts.
- Handle incidents and complaints in collaboration with Customer Service to resolve and minimize issues.
- Ensure on-time deliveries by working with Customer Service and Logistics to address problems.
- Manage logistics, addressing daily operational challenges and solutions.
- Develop action plans for commercial deviations and propose corrective actions to the Sales Manager.
- Plan and manage time to ensure adequate client visits for business development and goal achievement.
Deliver Results
- Achieve volume and profitability targets in line with the business plan and budget.
- Implement the trade policy within assigned accounts.
- Set account goals aligned with the company's Annual Operating Plan (AOP).
- Execute actions to meet short and long-term quantitative and qualitative objectives.
- Make pricing decisions consistent with legal policies.
- Meet coverage and visit frequency targets.
Contribute to PCP Input
- Implement promotional plans within accounts and develop resource-optimized actions.
- Maximize distribution and promotion of current product launches.
- Coordinate with other departments to ensure proper execution of promotional, marketing, logistics, and financial agreements.
Provide Market and Competitive Intelligence
- Suggest reference additions or exclusions to improve customer service.
- Provide information on market activities and competition.
Support Customer Strategic Planning
- Monitor income statements: sales, profitability, assortment, stocks, and availability.
- Develop value propositions based on individual client needs.
Goodyear is one of the world's largest tire companies, employing approximately 68,000 people with manufacturing facilities in 20 countries. Its Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, develop industry-leading products and services. For more information, visit www.goodyear.com/corporate.