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A leading company is seeking an innovative Operations Engineer to develop and deliver next-generation technology systems in fulfillment centers across Europe. The role involves planning, coordinating, and executing large-scale projects, ensuring quality and performance while managing budgets and schedules. Ideal candidates will have a strong background in mechatronics and project management, with a focus on continuous improvement and customer satisfaction.
Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience
We are seeking an innovative and solutions-oriented Operations Engineer to be a part of our global effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers in Europe.
In the Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) organization, we work backwards from customer needs, representing their voice throughout the product lifecycle—from development to deployment, support, and service. Our mission is to transform stand-alone work-cells into end-to-end integrated solutions that are safe, easy to operate, maintain, deploy, and service, embodying Amazon’s leadership principles.
Successful candidates will have strong experience in technology development and testing with mechatronics equipment.
This position is responsible for planning the schedule, scope, and cost of large-scale fulfillment technology and robotics projects across Europe. As an Operations Engineer, your primary role is to coordinate and execute the definition, installation, commissioning, deployment, ramp-up, and support of MSP products in the field. You will drive continuous improvement in deployment cycle time, safety, quality, and productivity, and detail engineering design improvements for hardware engineering and product teams to simplify installation. You will develop project plans and technical solutions, which may include :
Daily responsibilities include managing deployment project management, supporting product ramp-up, collaborating with hardware engineering, program managers, and internal customers like site maintenance and operations teams to ensure readiness, and managing project schedules and budgets. You will also engage in continuous improvement activities.
The MSP CX team maintains accountability in the field towards our internal customers—Maintenance, Operations, ACES, Process Engineering, GES Ops Engineering, etc.—enabling lifecycle management of MSP solutions across three pillars : (1) Quality Assurance, (2) Deployment & Ramp-up, and (3) Support. The team will focus on qualifying and testing MSP solutions, ensuring they meet customer requirements from early lifecycle stages through deprecation, and supporting on-site implementation activities from prototypes to general availability.
Qualifications include :
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