Supply Manager

Alps2Alps ski transfers; España; A distancia; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

An innovative firm is seeking a strategic Supply Manager to lead operations in the mobility sector. This pivotal role involves building a reliable network of transport providers and ensuring exceptional service quality for passengers. You will engage in contract negotiations, monitor performance, and collaborate cross-functionally to optimize costs and enhance service delivery. If you are passionate about travel and have a strong background in supply chain management, this is your opportunity to shape the future of airport and resort transfers across Europe. Join a dynamic team dedicated to excellence in the travel industry.

Formación

• 5+ years in supply chain or operations, ideally in mobility or travel.
• Proven ability to build and scale a network of service providers.

Responsabilidades

• Lead supplier sourcing and management for transport providers.
• Analyze KPIs and build dashboards for stakeholder reporting.

Conocimientos

Supplier Management

Contract Negotiation

Analytical Skills

Communication Skills

Operational Efficiency

Educación

Bachelor's Degree in Business or related field

Herramientas

Transportation Management Systems (TMS)

Business Intelligence tools

Excel

Descripción del empleo

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Innovator / / Angel investor / / Philanthropist / / Empathetic leader / / / Passionate about making the World a better place. Deep commitment to Love, Compassion…

Position : Supply Manager (Director Level)

Location : Remote with business trips

Department : Operations / Supply Chain

Type : Full-time

About the Role

We are looking for a strategic and results-driven Supply Manager (Director) to lead our transfer supply operations across multiple regions. This role is central to building a reliable network of transport providers, ensuring exceptional service quality for our passengers, and scaling our B2B and B2C ground transportation services across key destinations. If you have experience in mobility, logistics, or the travel sector—this is your chance to shape the future of airport and resort transfers in Europe and beyond.

Key Responsibilities

1. Supplier Sourcing and Management

• Build and manage relationships with local and regional passenger transport providers (e.g., transfer companies, private drivers, taxi fleets).
• Ensure all suppliers meet our service, safety, and quality standards.
• Expand our supplier base to meet growing demand across seasons and locations.

2. Contracting and Commercial Negotiations

• Lead contract negotiations with transport vendors (pricing, service levels, availability guarantees).
• Monitor and enforce performance clauses and renewal terms.

3. Quality Control

• Monitor operational performance : punctuality, driver behavior, vehicle standards, and client feedback.
• Develop and implement service audits and improvement plans.

4. Data and Reporting

• Analyze KPIs such as ride fulfillment rate, average pickup time, cost per transfer, and NPS.
• Build dashboards and provide regular reporting to stakeholders.

5. Supply & Capacity Planning

• Ensure adequate vehicle and driver availability across all active regions.
• Collaborate with product and operations teams to forecast seasonal peaks and demand surges.

6. Cross-Functional Coordination

• Partner with teams in operations, customer support, product development, and finance.
• Align on supply capacity, geographic coverage, and profitability targets.

7. Cost Optimization

• Analyze costs per route / region and renegotiate rates where needed.
• Identify and remove operational inefficiencies while maintaining service quality.

8. Market & Competitor Analysis

• Track trends in the mobility and travel transport sectors , including new entrants and technology platforms.
• Recommend new partnership opportunities and service upgrades.
• Develop mitigation strategies for supply-side disruptions (e.g., last-minute cancellations, no-shows).
• Build backup provider networks in critical areas.

Required Qualifications

• 5+ years in supply chain, operations, or vendor management, ideally in mobility, transportation, or travel services .
• Proven ability to build and scale a network of service providers (e.g., fleets, local operators, driver pools).
• Strong commercial acumen and negotiation skills.
• Analytical mindset; confident with Excel and BI tools.
• Fluent in English (written and spoken); other languages are a plus.

Preferred Skills

• Familiarity with transportation management systems (TMS), dispatch platforms, or ride-booking tools .
• Understanding of transport regulations and licensing in European markets.
• Experience managing seasonal transport operations or demand-driven supply networks.

Personal Qualities

• Strategic yet hands-on : able to see the big picture and execute day-to-day.
• Excellent communicator and relationship-builder.
• High attention to detail, with a structured and proactive mindset.
• Passion for travel, mobility, and delivering seamless guest experiences.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Business Development

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