Indoor Sales_MAD

Rhenus SE & Co. KG; Santa Cruz de Tenerife; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dynamic individual to drive customer acquisition and relationship management in a vibrant team. This role offers the chance to innovate and contribute to a global network, ensuring timely and efficient logistics solutions. Join a collaborative environment where your ideas are valued, and your growth is prioritized. With a focus on personal development and a streamlined decision-making process, this position is perfect for those looking to make a significant impact in the logistics sector. If you're ready to embrace new challenges and lead change, this opportunity is for you.

Servicios

Professional Development Programs

Team Outings

Holiday Parties

Networking Events

Remote Work Options

Formación

• Proven track record in generating leads and managing customer relationships.
• Experience in using CRM tools for data management and follow-up.

Responsabilidades

• Generate leads and develop customer relationships to meet revenue goals.
• Provide excellent customer service and manage complaints effectively.

Conocimientos

Customer Acquisition

Relationship Management

Excellent Customer Service

Communication Skills

Sales Training Participation

Educación

Bachelor's Degree

Relevant Certifications

Herramientas

SUGAR CRM

Descripción del empleo

Sharpen your skills and advance your expertise with our professional development programs.

Great Team

It’s truly the people that make the difference — and with us you’ll join the best team around.

Get straight through to the decision-makers with our streamlined organizational structure.

Room for Innovation

Turn your ideas into action in an environment that champions creativity and empowers you to lead change.

Events

From team outings to holiday parties and networking events, we build strong connections by spending quality time together.

Quick Decision Processes

Make things happen faster with streamlined processes that promote efficiency and effectiveness.

Reference ID JR111281

Company Name

Rhenus Air & Ocean S.A.U

Spain

Job Category

Business Unit

Job Description What you can expect

• Responsible for generating leads and setting new business and retention for assigned clients. Assisting in acquiring, developing and growing customer relationships and profitable revenue over the phone to allow the team to meet or exceed revenue and profit goals.

What you bring

• Make initial phone contact with assigned customers to discuss their needs and introduce our services, quotes opportunities, build and maintain ongoing relationships and increase business with customer over time.
• Customer acquisition by telephone, online calls and or other actions like webinars and online exhibitions.
• Provide excellent customer service to all accounts and timely follow-up to customer’s requests.
• Work closely with Operations to secure new business.
• Constant follow up of all offers.
• Communication with overseas offices to ensure international and customer requirements are met.
• Existing client portfolio development analysis and control of Shipping Cuts (lost clients).
• Autonomous management of customer complaints and incident.
• Work with Outdoor Sales to identify and qualify potential business opportunities.
• Set new business appointments for the Outside Sales within the specified territories and record activity in SUGAR (according to SUGAR SOP).
• Ensures high data quality (SUGAR, Offers).
• Taking part in all sales trainings provided and scheduled by Rhenus A&O.

Business Unit

Regardless of whether it is a long-distance shipment or a particularly time-critical shipment, we at Rhenus make everything possible for our customers and partners to get the goods to their destination safely and on time. Our particular strength lies in our global network, which is constantly being maintained and expanded. As part of Rhenus Air & Ocean you can, therefore, expect to find a whole host of exciting tasks all over the world, a wide range of opportunities for personal development, and the chance to take on responsibility in an international working environment.

Welcome to Rhenus Where our journey of growth connects with yours.

We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.

Recruitment Process Online application

Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.

Application screening

Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.

Selection Process

Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.

Onboarding

With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.

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