Local IT Support Specialits

Keonn Technologies; Cataluña; Presencial; EUR 25.000 - 40.000; Jornada completa

Descripción de la vacante

A leading company in RFID technology seeks a Local IT Support Specialist to ensure smooth IT operations. The role involves user support, network management, and compliance with IT policies. Candidates should have hands-on experience with Cisco Meraki and Microsoft 365 administration in a dynamic work environment.

Servicios

Young and dynamic work environment

Support for online training programs

Specialty coffee and table tennis

Ability to grow in a fast-paced international company

Formación

• Proven experience in IT support or system administration.
• Hands-on experience with Cisco Meraki dashboards and networking equipment.
• Proficiency in English.

Responsabilidades

• Provide on-site and remote support for employee hardware.
• Monitor and support local network infrastructure using Cisco Meraki tools.
• Manage local user accounts and permissions in Office 365.

Conocimientos

Troubleshooting

Communication

Network Management

User Support

Herramientas

Cisco Meraki

Microsoft 365

Descripción del empleo

Keonn is a manufacturer of RFID hardware and software products for different sectors, like retail, healthcare, libraries, industry, and logistics.

We provide RFID systems mainly for the retail and healthcare sectors, as well as RFID UHF components, like antennas, multiplexers, and readers for any industry.

Keonn’s team is comprised of experienced engineers and PhDs with deep knowledge in fields like radiofrequency, antennas, electronics, firmware, and cloud-based software.

Job position

Local IT Support Specialist

We are seeking a reliable and hands-on Local IT Support Specialist to manage and maintain the day-to-day IT operations of our office. This role is key to ensuring seamless access control, network performance, and productivity for all employees. The ideal candidate is proactive, technically skilled, and capable of working independently while supporting broader IT policies and systems.

• User Support & Device Management Provide on-site and remote support for employee hardware (PCs, laptops, mobile devices, printers).
• Manage onboarding / offboarding of users including account setup in Office 365, Unifi Identity, and other systems.
• Troubleshoot software and hardware issues in a timely manner.
• Unifi Identity & Camera Systems Administer building access through Unifi Identity , including user provisioning, access policies, and troubleshooting.
• Monitor and maintain Unifi Protect camera systems , ensuring proper operation and data retention.
• Network Infrastructure (Cisco Meraki) Monitor and support local network infrastructure using Cisco Meraki tools.
• Perform basic troubleshooting of connectivity issues, Wi-Fi performance, and LAN configurations.
• Coordinate with global IT / networking teams for escalations or major changes.
• Microsoft 365 Administration Manage local user accounts, licenses, and permissions in Office 365 (Exchange, Teams, OneDrive, SharePoint).
• Support Office applications, updates, and cloud storage solutions.
• IT Asset Management & Procurement Maintain inventory of IT assets and peripherals.
• Assist in procurement and setup of new hardware and software as needed.
• Compliance & Documentation Ensure compliance with company IT policies and security standards.
• Maintain accurate technical and procedural documentation.
• Proven experience in a similar IT support or system administration role.
• Hands-on experience with :
• Cisco Meraki dashboards and networking equipment
• Microsoft 365 administration
• Good understanding of basic networking concepts (IP, VLANs, DHCP, DNS).
• Strong troubleshooting and communication skills.
• Ability to manage multiple tasks with minimal supervision.
• Proficiency in English.

We offer

• Company that designs and manufactures worldwide RFID equipment for the retail sector
• Young and dynamic work environment
• New 4000sqm corporate building next to Westfield La Maquinista
• Specialty coffee and table tennis
• Support for online training programs
• Ability to grow in a fast-paced international company