CRM IT Business Partner

JR Spain; Logroño; Presencial; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

An innovative company seeks a strategic CRM IT Business Partner to drive commercial growth through technology. In this pivotal role, you will align CRM solutions, particularly Salesforce, with business objectives, ensuring that technology enhances efficiency and growth. Collaborating closely with Sales and Marketing teams, you will lead offshore IT delivery teams and manage the integration of cutting-edge digital tools. This dynamic position offers opportunities for career development and the chance to work in a collaborative environment where your contributions will make a significant impact. If you're ready to leverage your expertise in CRM and digital transformation, this is the perfect opportunity for you.

Servicios

Flexible work arrangements

Career development opportunities

International work environment

Collaborative culture

Continuous learning opportunities

Formación

• 5+ years as an IT Business Partner with CRM expertise.
• Experience managing Salesforce projects across multiple companies.
• Strong knowledge of digital transformation in commercial settings.

Responsabilidades

• Align CRM solutions with commercial strategies and objectives.
• Manage implementation and optimization of Salesforce and digital tools.
• Train commercial teams on best practices for CRM tools.

Conocimientos

CRM Solutions

Salesforce

Digital Transformation

B2B Processes

Project Management

System Integration

Agile Methodologies

Leadership Skills

Educación

Bachelor's in Computer Engineering

Bachelor's in Business Administration

Herramientas

Salesforce

UiPath

AI Tools

Middleware Systems

Descripción del empleo

Are you passionate about leveraging technology to drive commercial growth? Do you have a strong background in CRM solutions and digital transformation? If so, we want to hear from you!

About the Role

As a CRM IT Business Partner, you will play a strategic role in supporting DOMO’s commercial growth from the IT side. You will ensure that technology solutions, particularly Salesforce and other digital commercial tools, align with business objectives to maximize their impact on growth and efficiency.

Reporting to the IT Business Partners Manager, you will collaborate closely with Sales, Marketing, and Customer Service teams, acting as the key link between IT and the commercial area. Additionally, you will lead and coordinate offshore IT delivery teams responsible for Salesforce and other digital platforms.

Your Key Responsibilities

• Align CRM solutions, particularly Salesforce, with the company’s commercial strategies.
• Define the IT / digital roadmap for the commercial area in partnership with key business stakeholders.
• Manage the implementation, optimization, and integration of Salesforce and other digital tools (UiPath, AI tools, middleware systems).
• Collaborate cross-functionally to translate business needs into technological solutions.
• Maintain relationships with technology vendors to ensure CRM solutions evolve in line with company needs.
• Support the internal capability development for Salesforce management.
• Train and advise commercial teams on best practices for CRM tools.
• Identify and evaluate new digital solutions to enhance commercial processes.
• Manage IT project resources, ensuring on-time and on-budget delivery.

What We Are Looking For

• Bachelor’s degree in Computer Engineering, Systems, Business Administration, or a related field.
• 5+ years of experience as an IT Business Partner, preferably in a commercial environment.
• Strong expertise in B2B CRM processes and proven experience managing Salesforce projects in at least two different companies.
• Experience in coordinating IT delivery teams, especially in offshore environments.
• Knowledge of system integration and digital transformation within commercial organizations.
• Strategic thinking, leadership skills, and decision-making capability in dynamic environments.
• Familiarity with Agile and traditional project management methodologies.
• Experience in the chemical sector is a plus but not mandatory.
• Languages : English (fluent); Spanish is a plus.

What We Offer

At DOMO, we believe in fostering a work environment that values innovation, collaboration, and professional growth. Here’s what you can expect when you join us :

• A dynamic and international work environment with exciting projects and digital transformation initiatives.
• Career development opportunities and continuous learning.
• The opportunity to work with cutting-edge CRM and digital tools.
• A collaborative culture where your contributions make a real impact.
• Flexible work arrangements and a supportive team.

If you are ready to take on a strategic role and drive commercial success through IT, apply today and be part of our journey at DOMO!

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