Paid Ads Manager - Travel

Userguest; Ourense; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Userguest, a Venture Capital-backed leader in hotel technology, is seeking a SEM Account Manager to support independent hotels through effective search engine marketing. This fully remote role involves managing campaigns, optimizing accounts, and providing exceptional client support. Candidates should possess a strong background in hospitality tech and marketing, along with proficiency in English and French.

Servicios

Competitive salary

Stock options

Remote working opportunity

Formación

• Proficient in English & French; additional Spanish is a plus.
• Self-motivated, tech-savvy with e-commerce concepts.
• Experience in hospitality tech and marketing is essential.

Responsabilidades

• Manage Google Ads and Facebook campaigns for clients.
• Build long-lasting relationships through communication.
• Deliver exceptional customer experience via proactive engagement.

Conocimientos

Customer Relationship Management

Search Engine Marketing

Communication Skills

Problem Solving

E-commerce Technical Knowledge

Herramientas

Google Ads

Facebook Ads

Google Tag Manager

Descripción del empleo

Userguest is a Venture Capital-backed company providing very innovative solutions to independent, boutique, hotel groups and hotel chains. Userguest’s software helps hotels improve their website performance and better convert their visitors into bookings. As Userguest accelerates its growth, we are seeking the ideal candidate join our Account management team – EMEA based. The candidate must have experience in hospitality, account management and mostly search engine marketing (SEM – Google ads and Facebook). Eager candidates will be highly regarded.

Userguest is currently looking for a SEM Account Manager to join our team and work on new exciting projects.

Responsibilities :

• Communicate with customers via phone, email, and video calls to provide support and build long-lasting relationships
• Manage Google Ads campaigns for our clients.
• Optimize existing accounts and implement SEM best practices
• Run Facebook paid campaigns based on customers’ needs and strategies
• Set up regular reporting and strategy calls with customers
• Proficient in setting up and troubleshooting conversion tracking pixels on Google ads and Facebook
• Deliver an exceptional customer experience through proactive engagement, applying companies cs guidelines and best practices
• Act as the main point of contact throughout the customer engagement
• Actively identify customer challenges and suggest better solutions
• Act as a customer’s trusted advisor and partner

Requirements :

• Proficient in English & French (Another Spanish language will be a big plus)
• Self-motivated and comfortable working independently
• Techy profile with a Good understanding of e-commerce technical concepts : tracking solutions, Google tag manager, and website scripts.
• Exceptional organizational, presentation, and communication skills, both verbal and written.
• Experience in hospitality tech and marketing is essential
• Experience running Google ads and Facebook campaigns a MUST

Conditions :

• Salary : Very competitive salary (depending on experience) + Stock options
• Start Date : Asap
• Location : Remote
• Contract : Full-time