Spanish Speaking Client Support Representative - Athens

Patrique Mercier Recruitment PT; Sevilla; Presencial; EUR 18.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a Spanish Speaking Client Support Representative in Athens. The role involves providing exceptional support to Spanish-speaking clients, ensuring their satisfaction through effective communication and tailored solutions. The position offers a fully paid relocation package, health insurance, and a monthly bonus, making it an attractive opportunity for motivated individuals.

Servicios

Fully paid relocation package

Health insurance

Monthly bonus

Formación

• Previous experience in customer support or client-facing roles preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilidades

• Provide excellent customer support to Spanish-speaking clients.
• Respond promptly to client inquiries and assist during onboarding.
• Collaborate with team members to improve service quality.

Conocimientos

Fluency in Spanish

Fluency in English

Excellent communication skills

Proactive attitude

Herramientas

CRM systems

Descripción del empleo

Patrique Mercier Recruitment PT is excited to present a great opportunity for a Spanish Speaking Client Support Representative in Athens! Our agency specializes in connecting talented individuals with excellent career opportunities, offering exceptional multilingual support.

Responsibilities

1. Provide excellent customer support to Spanish-speaking clients via phone, email, and live chat.
2. Respond promptly to client inquiries, addressing concerns to ensure satisfaction.
3. Collaborate with team members to share insights and improve service quality.
4. Keep accurate records of all client interactions in our CRM system.
5. Assist clients during onboarding, helping them understand our products and services.
6. Identify client needs and suggest tailored solutions to enhance their experience.
7. Participate in ongoing training to stay updated with product information and support best practices.

Requirements

1. Fluency in Spanish and English is essential.
2. Previous experience in customer support or client-facing roles is preferred.
3. Excellent communication skills focused on client satisfaction.
4. Ability to work independently and manage multiple priorities in a fast-paced environment.
5. Familiarity with customer support software and CRM systems is a plus.
6. A proactive attitude and genuine enthusiasm for helping clients are vital.
7. Flexibility to work various shifts, including evenings and weekends if needed.

Additional Benefits

• Fully paid relocation package (flight, transfer, and hotel)
• Monthly salary
• Health insurance, including private health coverage
• Monthly bonus
• And more...