Teleoperador/a

Insertia.net; Alpedrete; Híbrido; EUR 11.000 - 15.000; Jornada completa

Descripción de la vacante

An established industry player in telecommunications is looking for a dedicated teleoperator to join their team. This role is perfect for someone with a knack for sales management and a passion for helping customers. You'll handle calls and emails, ensuring client satisfaction while working in a supportive team environment. Enjoy a flexible work schedule with two telecommuting days, making it easier to balance work and personal life. If you're ready to take the next step in your career and thrive in a dynamic setting, this opportunity is for you.

Formación

• At least 1 year of experience in sales management within telecommunications.
• Strong communication and teamwork skills are essential.

Responsabilidades

• Handle incoming and outgoing calls to resolve issues.
• Manage emails and client applications efficiently.

Conocimientos

Empathy

Assertiveness

Excellent oral communication skills

Time management

Teamwork

Intermediate proficiency in Excel

Descripción del empleo

Job Description: Teleoperator in Telecommunications Sector

We are seeking a committed teleoperator for a company in the telecommunications sector. The ideal candidate has at least 1 year of experience, preferably in sales management within the mobile phone operator sector. We offer a salary plus productivity commissions.

Work Schedule: Afternoon shift from 14:00 to 20:00, Monday to Friday, with 2 days of telecommuting (Monday and Friday).

Responsibilities:

1. Handle incoming and outgoing calls to resolve issues.
2. Manage emails and client applications.
3. Use office tools effectively.

Requirements:

• Empathy
• Assertiveness
• Excellent oral communication skills
• Time management
• Teamwork
• Intermediate proficiency in Excel

Preferred Qualifications:

• One year of experience in similar roles within telecommunications
• Reside in the Northwest area of Madrid (Carretera de la Coruña or nearby)

Employment Conditions:

• Permanent contract
• Work hours from 14:00 to 20:00
• Annual gross salary of €11,340 plus productivity commissions