IT Service Costing & Control

Galderma; Barcelona; Híbrido; EUR 45.000 - 80.000; Jornada completa

Descripción de la vacante

An innovative organization is seeking a skilled professional to manage IT service costs effectively. This role involves designing and implementing cost transparency, executing variance analysis, and driving strategic cost analytics. You will collaborate with finance and senior management to support investment decisions and ensure accurate management of IT costs. Join a company that values diversity and inclusion while offering a competitive compensation package and a hybrid work culture, empowering you to grow and take ownership from day one.

Servicios

Competitive compensation package

Bonus structure

Extended benefits

Diversity and inclusion initiatives

Personalized career path

Empowerment and accountability

Formación

• Experience in service costing and cost allocations.
• Strong quantitative skills for data modeling and analysis.

Responsabilidades

• Design and maintain transparency for IT service costs.
• Execute cost variance analysis and identify root causes.

Conocimientos

Service costing

Cost allocations

Management reporting

Business case calculation

Quantitative and analytical skills

IT service management knowledge

Communication skills

Proficiency in Excel

Proficiency in PowerPoint

Herramientas

ServiceNow

Technology Business Management (TBM)

Descripción del empleo

This person will be responsible for the IT Service Costs Management for the global IT organization. This position will need to ensure that forecasting, budgeting, and cost controls are in place to allow for precise management of IT costs.

Key Responsibilities

1. Design, implement, and maintain transparency for IT service cost, consumption, and business value (data – process – governance).
2. Set up and orchestrate the IT planning and forecasting process.
3. Execute cost variance analysis based on budget, forecast, and actuals. Identify root causes for deviations, define correction measures with management, and track execution.
4. Work closely with colleagues in Group Finance to ensure timely and correct delivery of inputs for IT to Group Finance processes.
5. Drive strategic cost analytics and prepare strategic decisions, support the business with business cases, and facilitate investment decisions between senior business leaders, IT leadership team, and finance.
6. Business ownership for relevant service costing and service portfolio IT solutions (based on ServiceNow platform): Capture requirements, develop the solution roadmap, and liaise with technical teams and suppliers (“Product Owner”).

Skills & Qualifications

• Experience in service costing, cost allocations, management reporting, and business case calculation.
• Strong quantitative and analytical skills for data modeling and analysis.
• Combination of IT service management and IT finance knowledge.
• Good understanding of IT service delivery chains: applications, infrastructure, workplace.
• Ability to shape storylines to enable strategic decisions.
• Experience working in cross-functional, international environments across all hierarchy levels including senior management.
• Proactive personality with strong communication skills and the ability to drive change.
• Ability to deliver high-quality work under time pressure.
• Proficient in Excel and PowerPoint.
• Ideally experienced in ServiceNow (SPM module and/or CSDM) and/or Technology Business Management (TBM) framework.
• Knowledge in application business management (“product owner”) is a plus.

What we offer in return

• You will be working for an organization that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with bonus structure and extended benefit package.
• You will be able to work in a hybrid work culture.
• You will participate in feedback loops, during which a personalized career path will be established.
• You will join a growing company that values ownership from day one, where everyone is empowered to grow and take on accountability.