Business Operations Partner

RWS Group; Málaga; Presencial; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading company in language and content services is seeking a Business Operations Partner to enhance operational efficiency. The role involves managing the sales order process, collaborating with various departments, and implementing innovative solutions. Ideal candidates will thrive in a fast-paced environment and possess strong numerical and problem-solving skills.

Formación

• Previous experience in a similar corporate role.
• Strong business acumen and influencing skills.

Responsabilidades

• Manage the sales order process and maintain accurate records.
• Partner with sales and renewal teams to facilitate order processing.
• Lead onboarding and training for new employees.

Conocimientos

Numerical Skills

Problem-Solving

Time Management

Communication

Adaptability

Educación

Degree in Business

Herramientas

Salesforce.com

Descripción del empleo

Join to apply for the Business Operations Partner role at RWS Group

This role involves managing the sales order process, handling new and renewing business, maintaining accurate records for reporting and audit purposes, and working on strategic projects to drive efficiency. You will play a key role in data management, process optimization, and identifying opportunities for improvement.

We are seeking someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to implement new ideas to enhance operational efficiency.

About RWS Sales Operations

The Sales Operations Department provides operational and strategic support to global sales teams, serving as the critical link between sales and cross-functional departments. The team ensures activities are completed with high accuracy and maintains a reputation for high standards and quality data provision.

Key Responsibilities

1. Partner with global sales and renewal teams to facilitate the order process.
2. Build and maintain strong relationships with departments such as Sales, Legal, and Finance to meet strategic goals.
3. Review orders and supporting documents for completeness, clarify issues, and update CRM systems.
4. Ensure data integrity and consistency across corporate records.
5. Investigate and resolve discrepancies, escalating issues to line managers when necessary.
6. Coordinate with technical and Finance teams to deliver critical business information.
7. Update CRM with contractual and deal-related information.
8. Prepare and distribute reports across departments.
9. Support global business operations with administrative duties.
10. Lead regional onboarding and training for new employees.
11. Assess current sales practices and suggest innovative improvements for efficiency.
12. Partner with regional sales teams to adopt and implement best practices.

Skills & Experience

• Strong numerical skills with keen attention to detail.
• Proactive learner with problem-solving abilities.
• Ability to work effectively under pressure in a fast-paced setting.
• Flexible and adaptable to change.
• Team player capable of working independently.
• Effective communicator able to convey information clearly and collaborate well.
• Excellent time management and deadline adherence.
• Proficiency in CRM systems, ideally Salesforce.com.
• Previous experience in a similar corporate role.
• Strong business acumen and influencing skills.
• Degree-level education in a business-related discipline is preferred.

At RWS, our purpose is unlocking global understanding through language and content services, supporting clients worldwide with innovative AI solutions and a commitment to diversity and inclusion. We value partnership, pioneering spirit, progress, and delivering on our promises.

We are an equal opportunity employer committed to a discrimination-free work environment. All employment decisions are based on business needs and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation.