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A leading company in the property management sector seeks a dedicated Account Manager to optimize partner relationships and enhance portfolio performance. This role offers remote flexibility and a competitive salary, along with a supportive and innovative work environment. Candidates should possess strong communication skills and a customer experience focus, with at least two years in account management or customer success. Join a diverse team and contribute to a culture that values new ideas and growth opportunities.
At least 2 years of experience in account management or customer success is a plus.
Advanced Excel skills.
Excellent communication skills, able to build and maintain strong relationships with property partners.
Empathetic and understanding, advocating effectively for Spotahome’s partners.
Customer experience obsession.
Entrepreneurial mindset, strong verbal and communication skills, capable of articulating value propositions to stakeholders.
Positive attitude, driven, proactive, and determined.
Be the primary contact for key property partners, managing relationships and optimizing their portfolios to increase listings and availability.
Track, analyze, and report on portfolio performance.
Identify inefficiencies, advise on solutions, and implement improvements to maximize bookings.
Handle account matters such as listings, availability, payments, and issues promptly.