Recepcionista de hotel

Empresa Confidencial; Cataluña; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Reception Manager to oversee daily operations at the front desk. This role involves being the first point of contact for clients, ensuring a seamless check-in and check-out experience, and managing correspondence and office duties. Ideal candidates will have excellent organizational skills and a passion for customer service, contributing to a welcoming environment. Join this dynamic team and play a key role in enhancing client satisfaction and operational efficiency.

Formación

• Experience in managing reception and client interactions.
• Strong organizational skills for office duties.

Responsabilidades

• Manage day-to-day reception operations and client queries.
• Ensure smooth check-in and check-out processes.

Descripción del empleo

• Manage the day-to-day running of the reception, being the first point of contact for any client queries or complaints.
• Ensuring a smooth check-in and check-out.
• Ensuring all documents and payments have been received before client's arrivals.
• Effective trafficking of work to maintenance and housekeeping departments as reported to the front desk.
• Undertake general office duties, including correspondence, emails, filing, answering telephones and to ensure the smooth running of the reception area.