Sales & Technical Support Engineer – Reverse Osmosis (RO)

Toray Membrane Europe AG; Las Palmas de Gran Canaria; A distancia; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading company in sustainable water treatment solutions is seeking a Sales & Technical Support Engineer. This remote role involves providing technical support for Reverse Osmosis systems, ensuring customer satisfaction through effective communication and problem-solving. The ideal candidate will have a background in engineering or environmental science and experience in the water treatment industry.

Formación

• Experience in the water treatment industry.
• Ability to work independently and collaboratively in a remote environment.

Responsabilidades

• Provide sales and technical support for Reverse Osmosis systems.
• Prepare and lead technical and commercial proposals.
• Deliver exceptional customer service to OEMs.

Conocimientos

Technical support

Analytical skills

Customer support

Communication

Educación

Bachelor's degree in Engineering

Bachelor's degree in Environmental Science

Descripción del empleo

Company Description

Toray Membrane Europe AG is at the forefront of sustainable water treatment solutions, with innovative membrane technologies that produce clean water and recover valuable resources. Since 1968, Toray has offered a comprehensive range of state-of-the-art polyamide composite membranes. The company provides ultrafiltration and membrane bioreactor elements featuring advanced PVDF membranes. With over 30 years of production experience, Toray’s ISO-9001 certified plants in Japan and the US have earned a global reputation for excellence.

Role Description

This remote role, based in Spain, involves providing sales and technical support for Reverse Osmosis (RO) systems. The Sales & Technical Support Engineer will assist customers with technical support, troubleshooting issues, and delivering exceptional customer service to OEMs. Responsibilities include analyzing customer requirements, preparing and leading technical and commercial proposals, and providing detailed product information to ensure customer satisfaction.

Qualifications

1. Technical support and troubleshooting skills
2. Strong analytical skills for assessing and resolving issues
3. Experience in the water treatment industry
4. Customer support and customer service skills
5. Excellent written and verbal communication skills
6. Ability to work independently and collaboratively in a remote environment
7. Bachelor's degree in Engineering, Environmental Science, or a related field
8. Willingness to travel