Data Analyst - Business Analyst (Python, Java, SQL) - 8 months

Michael Page; Sant Boi de Llobregat; Híbrido; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Data Analyst/Business Analyst with expertise in Python, SQL, and Java. This role offers a unique opportunity to engage in vendor management, ensuring optimal performance and compliance while working closely with diverse teams. You will be responsible for delivering vendor selection processes, performance reviews, and managing relationships to enhance organizational effectiveness. Join a forward-thinking company that values innovative solutions and community contributions, all while enjoying a hybrid working model that balances on-site and remote work. This is your chance to make a significant impact in a dynamic environment.

Formación

• Advanced user of Python, SQL, or Java.
• Knowledge of vendor management and business operations.

Responsabilidades

• Manage vendor selection, onboarding, and performance evaluations.
• Create SOPs and optimize vendor productivity through effective management.

Conocimientos

Python

SQL

Java

Project management

Stakeholder relationship management

Vendor management

Business operations

Educación

Bachelor's degree in a relevant field

Descripción del empleo

Data Analyst - Business Analyst (Python, Java, SQL) - 8 months

• We offer an 8-month contract in Barcelona.
• Advanced user of Python, SQL, or Java.

Our client is one of the Big Five companies in the American information technology industry that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.

• You deliver full vendor selection and onboarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching vendor management projects.
• You utilize your working knowledge of vendor management, and an understanding of process impacts and upstream/downstream processes and functions.
• You offer guidance to and share knowledge with your teammates and collaborators.
• You design solutions for diverse user identities, backgrounds, viewpoints, and cultures.
• You learn from your successes and setbacks, and pivot rapidly to new or revised approaches as needed.
• You engage in citizenship contributions at an individual level such as recruiting contributions, volunteering for ERG or other community events.
• You also engage in community contributions to improve and sustain our culture and operations - making the company a better place to work.
• As a member of the specialist vendor strategy & operations management role, you are responsible for creating supplier portfolio strategy for different functional areas, ensuring risk mitigation & compliance management, managing operations of the company's diverse vendors by assessing their work product and performance, monitoring success, negotiating & influencing senior vendor leadership and ensuring internal and external customer satisfaction, while maintaining a high level of accountability and achievement.
• Deliver full vendor selection processes, onboarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching project, with minimal assistance.
• Plan and execute prioritized project work including selecting appropriate methods to most effectively address vendor management needs. Take initiative to develop goals for self with support from manager.
• Identify and recommend creative ways to improve on solutions to defined problems via selection of better methods/tools. Address commonly escalated issues or triage when required.

Responsibilities

• Information management: Create or maintain SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs.
• Workforce management: Optimize the productivity of vendors through effectively forecasting labor requirements and creating and overseeing scheduling.
• Service Development, Transition and Training: Build new services and capabilities to improve outcomes being delivered by vendors through novel Training & Transition methodology.
• Vendor performance metrics/quality: Work closely with Quality Specialists or directly with vendors, depending on the vertical, to ensure that vendors are meeting SLAs.
• Manage escalations: Define and promote a clear escalation process for product-specific queries from vendor workforce to gUP Product Vertical stakeholder team and for issues flagged by the gUP Product Vertical stakeholder team back to vendors.
• Access/hardware requests: Vet and approve access requests and hardware requests from vendors and work with xWS/gBOSS to coordinate seat assignments, space needs, system deployments, etc.
• Invoices and POs: Manage invoices and POs (including approvals where needed) for all assigned vendor engagements and ensure vendor compliance with all billing/cost processes including owning the PO structure and adding funds to POs when necessary.
• Set/communicate performance trends: Ensure targets are set on a quarterly basis for all assigned vendor engagements and speak to vendor performance trends to stakeholders and leadership.
• Business reviews: Deliver business reviews summarizing vendor performance and exchanging feedback on overall scaling opportunities.
• Point of contact: Serve as the primary point of contact for assigned vendor engagements and communicate operational/process updates to vendors when necessary.
• KPI performance management: Drive quality performance management through ensuring QA insights and collection from vendors, ensuring vendors deliver on all expected quality audits/reviews, and assisting vendors with pre-launch quality readiness.

Knowledge & Skills

• Consulting: Ability to uncover and understand stakeholder needs through dialogue in order to conduct analysis and make recommendations.
• Domain-specific acumen: Ability to develop, understand, and apply domain-specific and/or technical knowledge to complete work and support organizational priorities.
• Project management: Ability to manage projects involving multiple stakeholders, tight timelines, important organizational implications, and changing circumstances.
• Business operations: Knowledge of business operations management for a given product, service, or domain.
• Business acumen: Ability to understand goals and corresponding levers to grow crucial business metrics.
• Stakeholder relationship management: Ability to partner with and influence stakeholders.
• Vendor Selection: Ability to apply selection process including recruitment, reviewing applications, and interviewing vendors.
• On-boarding: Understanding the ways/activities through which new vendors acquire the necessary knowledge, skills, and behaviours.
• End-to-end supplier management: Ability to evaluate offers and perform operational capacity analysis.
• Vendor process design and improvement: Ability to design processes to analyse, segment, and manage vendors.
• Vendor performance: Knowledge of ways to measure, analyse, and manage the performance of a vendor.
• Vendor SLA knowledge: Knowledge of the metrics by which service is measured.

We offer an 8-month contract based in Barcelona. The work will be in hybrid format: 2 days off-site and 3 days on-site. Attractive salary package.