Danish Customer Service Representative - Travel Industry

Cross Border Talents; España; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An established industry player in the travel sector is looking for a Danish-speaking Customer Service Representative. In this role, you will provide exceptional support to customers, assisting them with bookings and travel inquiries. Your passion for travel and commitment to outstanding service will ensure a seamless experience for clients. Join a dynamic team where your communication skills and customer service expertise will shine, making a real difference in the travel journey of many. This is a fantastic opportunity to grow in a vibrant environment while helping others explore the world.

Formación

• Native-level Danish and fluency in English are essential.
• Previous experience in customer service is an advantage.

Responsabilidades

• Handle customer inquiries via phone, email, or chat professionally.
• Support customers with bookings, cancellations, and modifications.

Conocimientos

Kundendienst

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Englischkenntnisse

Descripción del empleo

Danish Customer Service Representative - Travel Industry

Job Openings Danish Customer Service Representative - Travel Industry

About the job Danish Customer Service Representative - Travel Industry

Danish Customer Service Representative - Travel Industry

Location: Barcelona, Spain
Employment Type: Full-Time

Job Summary:
We are seeking a Danish-speaking Customer Service Representative to provide world-class support in the travel industry. You will assist customers with bookings, travel-related inquiries, and issue resolution, ensuring a seamless experience.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in a professional and friendly manner.
• Support customers with bookings, cancellations, and itinerary modifications.
• Resolve customer complaints and escalate complex issues when necessary.
• Ensure a high level of customer satisfaction by delivering excellent service.

Qualifications:

• Native-level Danish and fluency in English.
• Previous experience in customer service is an advantage.
• Excellent communication and interpersonal skills.
• Passion for travel and providing outstanding customer experiences.