Digital Reservations Manager

Get Your Beach On Travel; Salamanca; Presencial; USD 75.000; Jornada completa

Descripción de la vacante

An innovative travel company is seeking a Digital Reservations Manager to help clients create unforgettable travel experiences. This role combines a passion for travel with exceptional customer service, allowing you to assist clients in booking accommodations, transportation, and curated itineraries. If you thrive in a dynamic environment and enjoy connecting with people, this position offers flexibility and the opportunity for ongoing professional development. Join a supportive team and make travel seamless for clients while enjoying exclusive industry perks and discounts.

Servicios

Exclusive travel industry discounts

Flexible scheduling

Ongoing professional development

Collaborative team environment

Formación

• Must be at least 18 years old and authorized to work in the applicable country.
• Strong interpersonal skills and a customer-first approach.

Responsabilidades

• Assist clients with booking accommodations and transportation.
• Provide personalized recommendations based on client needs.

Conocimientos

Communication Skills

Organizational Skills

Bilingual (English)

Problem-Solving Skills

Customer Service

Educación

High School Diploma or GED

Herramientas

Digital Booking Platforms

CRM Tools

Descripción del empleo

Your Passion for Travel Meets Exceptional Service

Are you detail-oriented, tech-savvy, and passionate about helping people create unforgettable experiences? As a Digital Reservations Manager, you will assist clients in planning and securing travel arrangements, including accommodations, transportation, and customized itineraries. This role is ideal for individuals who thrive in a dynamic, customer-focused environment and are excited about making travel seamless and stress-free for clients.

If you have a proactive mindset, excellent organizational skills, and love connecting with people, this could be the perfect role for you!

Key Responsibilities

• Assist clients with booking accommodations, transportation, and curated travel experiences.
• Provide personalized recommendations based on client preferences and needs.
• Manage reservations, handle changes, and troubleshoot travel-related issues.
• Stay updated on industry trends, destination offerings, and travel policies.
• Utilize digital booking platforms and CRM tools to ensure smooth transactions.
• Offer exceptional customer service before, during, and after each trip.
• Participate in ongoing training to enhance industry knowledge and booking expertise.

What You Bring to the Role

• Strong communication and negotiation skills.
• High level of organization and attention to detail.
• Bilingual (must be able to speak and write in English fluently).
• Ability to work independently while managing multiple client requests.
• Proficiency with online research, digital tools, and booking platforms.
• A customer-first approach with a passion for creating seamless experiences.

Qualifications & Requirements

• Must be at least 18 years old.
• High school diploma or GED equivalent.
• Reliable access to a computer or smartphone with internet connectivity.
• Strong interpersonal and problem-solving skills.
• Ability to attend webinar-based training sessions.
• Previous experience in customer service, hospitality, or sales is a plus but not required.
• Remote work with flexible scheduling.
• Ongoing professional development and training.
• Access to exclusive travel industry discounts and perks.
• Collaborative and supportive team environment.

Additional Requirements

• 18+ years or older
• Authorized to work in the applicable country
• Positive attitude and willingness to learn
• Experience in travel planning and coordination is a plus
• Flexibility in hours and schedule
• Basic computer skills

Education

• Fluency in English; multilingualism is a plus
• Strong sales skills and commercial awareness
• Ability to interact, communicate, and negotiate effectively
• Personal travel experience is an advantage
• Full training provided
• Work part-time or full-time
• No prior experience necessary
• Computer or smartphone required

Key Skills

• Employment Type: Full Time
• Experience: Entry-level or as specified
• Vacancy: 1
• Monthly Salary: $75,000