Customer Service Representatives - Ortigas - Onsite - Up to 30K

Customer Service Representatives - Ortigas - Onsite - Up to 30K

We are hiring for Customer Service Representatives for our Premium Airline Account!

Qualifications:

• Education: At least college-level
• Experience:
  • Minimum of 1 year of call center experience in voice support
  • At least 6 months of experience in the airline industry (Amadeus background is a plus)
  • Familiarity with handling leisure and business customers
  • Background in GDS/Reservations system is advantageous
  • Experience managing various communication channels (Phone, Email, Chat, Back Office)
• Skills:
  • Strong analytical skills to identify problems and recommend solutions
  • Open to feedback and coaching
  • Ability to work independently across a broad range of activities