Sales Excellence Manager

Expedia Group; Madrid; Presencial; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

An innovative company is seeking a dynamic training and facilitation expert to enhance the effectiveness of its sales team. This role involves developing comprehensive training programs, collaborating with leaders, and creating engaging content to optimize sales performance. The ideal candidate will have a strong background in sales, exceptional communication skills, and the ability to work collaboratively across departments. Join a forward-thinking organization that values diversity and fosters an inclusive culture, where your contributions will impact the future of travel. This is an exciting opportunity to shape learning strategies and drive business success.

Servicios

Generous time-off

Parental leave

Flexible work model

Career development resources

Exciting travel perks

Formación

• 5+ years in training and facilitation, ideally in travel or tech.
• Strong B2B sales background with focus on productivity.

Responsabilidades

• Enhance sales team effectiveness through onboarding and coaching.
• Develop and implement training programs aligned with business goals.

Conocimientos

Sales Training

Project Management

Communication Skills

Interpersonal Skills

Content Creation

Problem Solving

Collaboration

Creativity

Educación

Bachelor's Degree

Master's Degree

Herramientas

Salesforce

Seismic

PPT

Canva

iMovie

Figma

Descripción del empleo

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

What You’ll Do:

• Increase Team Effectiveness: Enhance the effectiveness of the sales team through onboarding, product and tool updates, continuing education, and ongoing coaching.
• Develop Learning Frameworks and Standards:build the foundations and frameworks for training planning and facilitation for the wider Sales Excellence Team to follow at scale
• Design and Implement Training Programs: Develop and execute a comprehensive Tactical Learning Strategy and Roadmap, including onboarding, product updates, continuing education, and ongoing coaching.
• Collaborate with Leaders: Partner with leaders and subject matter experts to align learning strategies with business goals, enhancing sales performance.
• Facilitate Learning: Conduct in-person and virtual training sessions, ensuring content is engaging and effective. Provide direct training when needed.
• Content Creation: Develop and manage training materials, integrating them into daily sales workflows using tools like Salesforce and Seismic.
• Optimize Tools: Enhance the CMS tools to drive global scale and automate enablement channels.
• Measure Success: Establish metrics for training effectiveness, linking outcomes to business performance indicators and tracking results.
• Continuous Improvement: Identify and address gaps in knowledge, recommending and implementing training solutions.
• Feedback Integration: Use feedback channels to continuously improve training programs and ensure they meet the needs of the sales team.
• Project Management: Lead and manage projects related to training and enablement, ensuring smooth execution and alignment with strategic priorities.
• Stakeholder Relationships: Build strong relationships with key stakeholders across the business to understand their needs and objectives, balance priorities and deliver impactful solutions.

Who You Are:

• 5+ years of experience in a corporate or agency environment; travel and/or tech industry experience preferred in training and facilitation, with a high level of capability in both in-person and virtual settings.
• Strong background in sales, preferably in a B2B environment, with in-depth knowledge of optimizing productivity and engaging sales teams to deliver results.
• Exceptional writing, communication, and interpersonal skills, with the ability to present information to diverse audiences.
• Ability to work collaboratively with multiple stakeholders, building strong relationships across the organization.
• Proficient in design tools such as PPT, Canva, iMovie, and Figma to create engaging content.
• Ability to break down complex problems into simple, actionable steps.
• Ability to determine the right content, tools, and channels for release to sales.
• Focused on achieving measurable outcomes and continuously improving training effectiveness, with an understanding of how to evaluate the success of initiatives against KPIs and demonstrate commercial impact.
• Highly organized with excellent project management, multi-tasking, time management, and prioritization skills, capable of managing multiple demands and shifting priorities.
• Creative, responsible, high-energy, eager to work with other departments and independently.
• Bachelor's or master's degree or equivalent experience.
• Highly fluent in English.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request .

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

What You’ll Do:

• Increase Team Effectiveness: Enhance the effectiveness of the sales team through onboarding, product and tool updates, continuing education, and ongoing coaching.
• Develop Learning Frameworks and Standards:build the foundations and frameworks for training planning and facilitation for the wider Sales Excellence Team to follow at scale
• Design and Implement Training Programs: Develop and execute a comprehensive Tactical Learning Strategy and Roadmap, including onboarding, product updates, continuing education, and ongoing coaching.
• Collaborate with Leaders: Partner with leaders and subject matter experts to align learning strategies with business goals, enhancing sales performance.
• Facilitate Learning: Conduct in-person and virtual training sessions, ensuring content is engaging and effective. Provide direct training when needed.
• Content Creation: Develop and manage training materials, integrating them into daily sales workflows using tools like Salesforce and Seismic.
• Optimize Tools: Enhance the CMS tools to drive global scale and automate enablement channels.
• Measure Success: Establish metrics for training effectiveness, linking outcomes to business performance indicators and tracking results.
• Continuous Improvement: Identify and address gaps in knowledge, recommending and implementing training solutions.
• Feedback Integration: Use feedback channels to continuously improve training programs and ensure they meet the needs of the sales team.
• Project Management: Lead and manage projects related to training and enablement, ensuring smooth execution and alignment with strategic priorities.
• Stakeholder Relationships: Build strong relationships with key stakeholders across the business to understand their needs and objectives, balance priorities and deliver impactful solutions.

Who You Are:

• 5+ years of experience in a corporate or agency environment; travel and/or tech industry experience preferred in training and facilitation, with a high level of capability in both in-person and virtual settings.
• Strong background in sales, preferably in a B2B environment, with in-depth knowledge of optimizing productivity and engaging sales teams to deliver results.
• Exceptional writing, communication, and interpersonal skills, with the ability to present information to diverse audiences.
• Ability to work collaboratively with multiple stakeholders, building strong relationships across the organization.
• Proficient in design tools such as PPT, Canva, iMovie, and Figma to create engaging content.
• Ability to break down complex problems into simple, actionable steps.
• Ability to determine the right content, tools, and channels for release to sales.
• Focused on achieving measurable outcomes and continuously improving training effectiveness, with an understanding of how to evaluate the success of initiatives against KPIs and demonstrate commercial impact.
• Highly organized with excellent project management, multi-tasking, time management, and prioritization skills, capable of managing multiple demands and shifting priorities.
• Creative, responsible, high-energy, eager to work with other departments and independently.
• Bachelor's or master's degree or equivalent experience.
• Highly fluent in English.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request .

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

About the company

Expedia Group is an American online travel shopping company for consumer and small business travel.