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Join a fast-growing and innovative company that values remote flexibility and a supportive culture. In this creative role, you will connect with property partners, ensuring strong relationships and optimizing their portfolios. With a focus on customer success, you'll leverage your advanced Excel skills and communication prowess to drive value and enhance partner experiences. Enjoy a competitive salary, stock options, and a wellness plan, all while working in an international environment that celebrates diversity and creativity. If you're driven and eager to make an impact, this opportunity is perfect for you.
Benefits and Culture
Your profile
Minimum 2 years experience in account management or customer success is preferred.
Advanced Excel skills
Excellent communication skills—eloquent and capable of establishing strong relationships with property partners.
Empathetic and understanding, able to advocate effectively for Spotahome’s partners.
Customer obsession
Entrepreneurial mindset with strong verbal and communication skills; able to articulate value propositions to stakeholders.
Positive attitude, driven, with a hustle and determination to succeed.
Your mission
Serve as the primary contact for key property partners, maintaining strong relationships.
Optimize partner portfolios to maximize listings and property availability.
Track, analyze, and report portfolio performance.
Identify inefficiencies, advise on solutions, and suggest improvements to maximize bookings.
Manage account matters such as listings, availability, payments, and issues promptly.