Bookings Agent (Summer Season)

buscojobs España; País Vasco; Presencial; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

Una empresa innovadora y en crecimiento busca un profesional con mentalidad de ventas y servicio al cliente para guiar a los clientes en el proceso de reserva. Se valoran habilidades en múltiples idiomas y una actitud proactiva. Ofrecemos un entorno de trabajo internacional y flexible, con oportunidades de crecimiento.

Servicios

Flexibilidad remota

Día libre en tu cumpleaños

Cultura corporativa abierta

Ambiente internacional

Formación

• Alto nivel de español e inglés; alemán, francés, portugués o italiano son un plus.
• Experiencia en alcanzar/exceder objetivos en un entorno comercial.
• Persona abierta y viajada con perspectiva internacional.

Responsabilidades

• Responder, investigar y guiar a los clientes a través del proceso de reserva en línea.
• Mantener comunicación positiva con propietarios e inquilinos.
• Asegurar que los clientes tengan toda la información necesaria para hacer una solicitud de reserva.

Conocimientos

Comunicación verbal y escrita

Mentalidad de ventas y servicio al cliente

Flexibilidad

Orientación a objetivos

Multitarea

Descripción del empleo

• Remote flexibility, we trust our team and we are goal oriented
• Competitive salary in accordance with candidate experience
• Day off on your birthday, we celebrate it with you
• A challenging and creative job in an innovative, constantly growing, fast-moving and owner-managed company with many opportunities for growth
• An open corporate culture with plenty of room for new ideas and impulses
• People. Work with talented, committed and supportive teammates
• International work environment with more than 16 nationalities
• No politics or bureaucracy. Only a great environment for you to achieve your best work

Your profile

High Spanish & English level. German, French, Portuguese, or Italian would be a big plus

Have both a sales and customer service mindset to provide the best possible service to our customers - both tenants and landlords!

Be flexible to work some weekends (around once every 4 weeks).

A high level of both verbal and written communication skills.

A proven track record of achieving / exceeding individual targets consistently in a commercial environment.

Positive and decisive language when speaking to customers. The ability to understand customer needs and make the selection of a property a personal and tailored experience.

Effectively and efficiently manage time multi-tasking skills in order to close bookings faster.

Open minded and well-traveled person with an international perspective as you will be talking with hundreds of people from all over the world everyday.

• Goals oriented and a desire to always be learning.

Your mission

Respond, research and guide customers through the online booking process.

Provide customers with detailed information about our services in order to answer possible questions and create future bookings.

Communicate customers' feedback and suggestions to other departments in order to make continuous improvements.

Maintain a consistent and positive system of communication with both landlords and tenants to encourage open discussion.

• Ensure that customers who use our website have all the information and support necessary to make a booking request and that this booking request is closed smoothly.

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