IT Support Specialist

Visium SA; Valencia; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An innovative firm is seeking an IT Support Specialist to enhance their Apple-based IT infrastructure. This role involves troubleshooting, managing onboarding processes, and ensuring smooth operations across cloud platforms. The ideal candidate is a tech enthusiast who enjoys solving problems and automating tasks. With a commitment to security and compliance, you'll play a key role in maintaining the integrity of IT systems. This position offers a competitive compensation package and a flexible working culture, allowing you to make a significant impact on the organization and its team members.

Servicios

Yearly education budget

Yearly sport budget

Flexible working culture

Impactful position

Formación

• Experience in IT support and Apple-based environments.
• Strong troubleshooting skills and a passion for learning.

Responsabilidades

• Serve as the first point of contact for IT support.
• Administer Apple Business Manager and manage cloud operations.

Conocimientos

IT Support

Troubleshooting

MacOS

Cloud Administration

Python

Communication Skills

Herramientas

Apple Business Manager

Mosyle Fuse

Google Cloud Platform

Azure Entra ID

Descripción del empleo

At Visium, we enable enterprise executives in defining their AI & Data strategy, execute large scale transformations and implement AI across operations, ensuring their organization becomes future-proof. With expertise in strategy, architecture, cloud engineering, analytics, artificial intelligence and machine learning, we empower our clients to unleash and scale the power of their data. We’re on a mission to pioneer a bright future and build future-proof and ethical organizations . Join the curious, the ambitious, the doers, the good-hearted, the ones who build a world we’re all in awe of – our Visumees.

Ready to become one?

Role

As an IT Support Specialist, you will be responsible for maintaining and improving our Cloud and Apple-based IT infrastructure, ensuring that our team operates efficiently and securely.

Who you are?

You are a problem-solver, self-starter, and tech enthusiast who thrives in an Apple-centric environment. You enjoy helping people with IT challenges, automating processes, and learning new technologies. You take ownership, adapt quickly, and are comfortable troubleshooting complex technical issues.

Responsibilities

• IT Support & Troubleshooting
• Serve as the first point of contact for MacOS, and cloud-based IT support.
• Manage onboarding and offboarding processes, ensuring smooth device and account setup.
• Troubleshoot and resolve hardware, software, and network issues.
• Device & Identity Management
• Administer Apple Business Manager and Mosyle Fuse for mobile device management (MDM).
• Manage Google Workspace and Azure Entra ID (Azure AD) for identity access control.
• Maintain security best practices for company devices and IT systems.
• Administer Google Workspace (Gmail, Drive, Calendar, etc.) and ensure smooth operations.
• Support Google Cloud Platform (GCP), Azure services and basic cloud operations.
• Automation & Scripting
• Develop and maintain Python scripts to automate IT tasks and integrations.
• Troubleshoot and improve workflows between IT tools.
• Security & Compliance
• Monitor system security and implement IT best practices.
• Ensure compliance with company IT policies, including Zero Trust security models.

Requirements

Experience Required

• Experience in IT support, system administration, and Apple-based environments.
• Familiarity with :
• Apple Business Manager & Mosyle Fuse (MDM)
• Azure Entra ID (Identity & access management)
• Google Cloud Platform (GCP) (Basic cloud administration tasks)
• Basic Python skills or a willingness to learn.
• Strong troubleshooting and problem-solving skills.
• A passion for learning and staying ahead in IT trends.
• Strong communication skills and a customer-first approach.

Nice-to-Haves

• Experience with IT automation and scripting.
• Knowledge of networking fundamentals (VPNs, DNS, Firewalls, etc.).
• Experience with Zero Trust security models and endpoint management best practices.

What we offer

• A competitive compensation package
• A yearly education budget to steep your learning curve
• A yearly sport budget because a fit body leads to a fit mind
• A flexible working culture because your work-life balance matters to us
• A position that enables you to have an impact on 1’000s of people, and the whole company's growth.
• An international, knowledgeable, and passionate team with a strong collaborative mindset

Check our LinkedIn and website to learn more about us & don’t hesitate to contact us if you have any questions.