Costumer Care Specialist - Pozuelo De Alarcón

buscojobs España; Albacete; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

A leading travel insurance company is seeking a Customer Care Specialist fluent in Italian and Spanish. This role involves providing exceptional customer service through various channels and assisting clients with their inquiries and claims. The ideal candidate will have strong communication skills and a passion for customer satisfaction.

Formación

• Fluent in Italian and Spanish (spoken and written).
• Excellent communication and interpersonal skills.
• Previous customer service experience is a plus.

Responsabilidades

• Provide excellent customer service via phone, email, and chat in Italian and Spanish.
• Assist customers with inquiries, claims, and policy information.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service quality.

Conocimientos

Communication

Interpersonal Skills

Fluency in Italian

Fluency in Spanish

Descripción del empleo

Customer Care Specialist - Italian and Spanish

Location: Albacete, Castile La Mancha

Company: Heymondo

Application Deadline: 22.05.2025

Heymondo is a rapidly growing travel insurance company known for our dynamic and collaborative work environment. We value the opinions and efforts of all our team members, fostering a culture of learning and innovation.

Responsibilities:

• Provide excellent customer service via phone, email, and chat in Italian and Spanish.
• Assist customers with inquiries, claims, and policy information.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service quality.

Minimum Requirements:

• Fluent in Italian and Spanish (spoken and written).
• Excellent communication and interpersonal skills.
• Previous customer service experience is a plus.