Engagement Manager (B2B Sales Microsoft)

Senior Nadine Maria; País Vasco; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company is seeking an Engagement Manager to support Independent Software Vendors on Microsoft cloud platforms. The role involves customer engagement, outreach, and relationship management. Ideal candidates will be bilingual in Finnish and fluent in English, with experience in IT sales. The position offers excellent remuneration, a supportive team environment, and opportunities for career development.

Servicios

Excellent remuneration package

Fantastic schedule weekdays only 09h-18h

Full paid training

Career development program

Opportunities for career abroad

Dynamic and creative team

Friends hunting (referral) bonus

Formación

• 1-2 years experience in IT sales or account management.
• Experience with Microsoft cloud solutions is a plus.

Responsabilidades

• Provide concierge support for Independent Software Vendors.
• Execute structured outreach through multiple channels.
• Collect customer feedback and articulate it back to the business.

Conocimientos

Bilingual in Finnish

Fluent in English

Customer Management

IT Sales

Educación

Microsoft Fundamentals Certification

Herramientas

Microsoft Office Suite

Dynamics 365

Salesforce

Descripción del empleo

In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As an Engagement Manager on our team, you will :

• Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing, and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.
• Be the first contact point, deliver a strong first impression, and set the foundation for a long-term partner relationship.
• Define reason for call talk track designed for consistent repeatable execution.
• Product / Offering focus focuses on offering specific to target audience.
• Execute on structured multi-channel (call, email, social) outreach cadence.
• Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience.
• Position competitive offerings and solutions in the context of customer needs and experiences.
• Collect feedback from customers and articulate it back to the business : Voice of Partner.

Your Qualifications

• Bilingual or proficient in Finnish plus fluent in English (C1).
• Have 1-2 years experience in IT sales with a proven track record of success and / or sales account management or customer management experience.
• Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.
• Are located in Malaga or willing to relocate there.
• As a plus, experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions.
• As a plus, have Microsoft Fundamentals certification on MS Azure, Modern Workplace, and / or BizApps.

The Offer

• Excellent remuneration package based on experience, skills, and performance.
• Fantastic schedule weekdays only 09h-18h.
• Great office location in Malaga.
• Friends hunting (referral) bonus.
• Full paid training about the company and the project you will be working on.
• Career development program and specialized courses.
• Opportunities for a career abroad through the International Mobility Program.
• A dynamic and creative team with a positive and friendly atmosphere.
• Guidance and tools to reach your full potential.

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