Business Analyst and Reporting Analyst (Pharmaceutical Sector)

Omega CRM, A Merkle Company; España; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

An innovative digital firm is seeking a Service Operations Data and Reporting Analyst to join their Operational Analytics team. This role involves managing operational data and reporting for a leading global pharmaceutical company, ensuring transparency and supporting decision-making processes. The ideal candidate will have a strong background in data management, financial expertise, and proficiency in SQL and Tableau. With a commitment to work-life balance and continuous professional development, this position offers a permanent contract with flexible benefits. Join a dynamic team dedicated to excellence and societal betterment.

Servicios

Permanent contract

Flexible schedule

Training & Certifications

Home office options

Flexible benefits

Health insurance

Formación

• Experience in data and process management, especially financial data.
• Intermediate skills in SQL and Tableau for reporting and analysis.

Responsabilidades

• Manage operational data and reporting for Human Pharma Services Teams.
• Develop and maintain reports and dashboards to meet operational requirements.

Conocimientos

SQL

Tableau

Data Management

Financial Data Expertise

Negotiation Skills

Collaboration Skills

Educación

Bachelor’s Degree in Information Management

Equivalent Experience

Descripción del empleo

Omega CRM Consulting is seeking a Service Operations Data and Reporting Analyst to collaborate with one of the top 15 global pharmaceutical companies.

Duties & Responsibilities

Within the HPS Operational Analytics team, as a Service Operations Data and Reporting Analyst, you will be responsible for operational data, reporting, and analysis supporting all topics related to the Human Pharma Services Organization.

Analysis Tasks:

• Work as part of the Operational Analytics team within Service Operations, managing operational data and reporting for all Human Pharma Services Teams.
• Deeply understand operational processes and data, including financial, forecasting, KPIs, and demand management; assist in process simplification and governance, especially for invoicing.
• Collaborate with Service Owners to ensure operational processes support data needs for transparency and KPIs.
• Develop and maintain reports and dashboards to meet operational requirements.
• Support ROPUs and Service Account Leads with forecasts and budget transparency.

Administrative Tasks:

• Assist with sourcing activities such as contracts, PO creation, cost management, documentation, and invoice processing.

Requirements

• Bachelor’s Degree in Information Management, IT, Finance, or equivalent experience.
• Experience in data and process management.
• Financial data expertise, including budgeting, invoicing, and financial tracking.
• Intermediate skills in SQL and Tableau.
• Strong negotiation and influencing skills in a cross-functional environment.
• Good judgment in assessing benefits and risks, with sound recommendations.
• Fluent in English (spoken and written); additional languages are a plus.
• Excellent collaboration, communication, and mediation skills.
• Results-oriented with strong planning and organizational skills.

What We Offer

• Permanent contract.
• Flexible schedule promoting work-life balance.
• Training & Certifications to enhance skills and obtain official certificates.
• Home office options.
• Flexible benefits (public transport tickets, meal vouchers, etc.).
• Health insurance.
• Omega in Action: Our commitment to societal betterment.

About Us

Omega CRM, a Merkle Company, is a global digital firm specializing in enhancing Business Experience (BX) through customer-centric solutions, technology, data, and AI.

As part of Merkle and the dentsu group, we offer comprehensive solutions across media, creativity, content, technology, and strategy, serving industries like Retail, Healthcare, Pharma, and more.

With over 23 years of experience, 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a leader in the Salesforce ecosystem in Spain.

We prioritize client satisfaction (rating: 4.9/5) and have received awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

We believe in growth through our people, guided by values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.