EMEA Service Spares Warehouse & Logistics Manager

GLORY; Madrid; Presencial; EUR 45.000 - 80.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dynamic EMEA Service Spares Warehouse & Logistics Manager to lead a team in optimizing warehouse operations and enhancing customer service. This role involves managing the flow of materials within a global network, coordinating logistics, and implementing process improvements. The ideal candidate will bring strong analytical skills, project management experience, and fluency in both Spanish and English. Join this forward-thinking company to make a significant impact in a collaborative environment focused on continuous improvement and excellence in service delivery.

Formación

• Bachelor's Degree in Business Administration or equivalent required.
• Fluency in Spanish and English is essential for communication.

Responsabilidades

• Optimize warehouse management and ensure accurate stock turns.
• Manage transportation and oversee special projects for EMEA.

Conocimientos

Logistical experience in IT or maintenance sectors

Fluent in Spanish and English

Advanced Excel (Macros, Vlookup)

Project management

Analytical skills

Customer-focused

Educación

Bachelor's Degree/Diploma in Business Administration

Training in continuous improvement

Herramientas

ORACLE

JDE

Demantra

ASCP

Descripción del empleo

EMEA Service Spares Warehouse & Logistics Manager

Location: Spain / Field based

Department: Supply Chain - Logistics (group)

Description:

The role involves managing the movement of materials within the GLORY GLOBAL SOLUTIONS Network, primarily in Madrid, with the Leganés Logistics Center serving as the Spare Parts Distribution Center for EMEA and the European Repair Center. The manager will coordinate a team of 16 to achieve company objectives, emphasizing excellent customer service.

Key Responsibilities:

1. Optimize Warehouse Management of ISC / ERC, including handling new, repaired, and defective materials.
2. Establish strategies for material flow, zone allocation using ABC methods, lean processes, and 5S.
3. Ensure correct implementation of Stock Turns.
4. Manage cycle counts and target inventory accuracy.
5. Define and monitor warehouse KPIs, utilizing PDCA for root cause analysis.
6. Optimize transport routes prioritizing customer service, including specialized transport.
7. Manage transportation efficiently to maximize savings.
8. Oversee special projects for EMEA, including report preparation and analysis.
9. Implement process improvements and develop process knowledge.
10. Control warehouse operations, movements, and entry/exit processes.
11. Communicate with international clients, including LATAM, requiring international client knowledge.
12. Manage inventories and provide logistical support across functions.
13. Monitor and control KPIs.

Skills, Knowledge & Expertise:

Education:

• Bachelor's Degree/Diploma in Business Administration, Economics, or equivalent.
• Fluent in Spanish and English (spoken and written).
• Advanced Excel (Macros, Vlookup) and PowerPoint skills.
• Proficient in ORACLE as a superuser.
• Experience with change management, ERP projects, and financial understanding.
• Training in continuous improvement, Lean, Six Sigma, 5S, and Total Quality is a plus.

Experience:

• Logistical experience in IT or maintenance sectors, service environments preferred.
• Deep knowledge of JDE; Demantra and ASCP are assets.
• Proven project management experience.
• Experience dealing with Latin American markets and multinational environments, including living in or working with European countries.

Competencies and Skills:

• Analytical and self-motivated.
• Experienced in continuous improvement environments and working under pressure.
• Strong project management, problem-solving, and communication skills.
• Customer-focused with proactive cost and service improvement initiatives.
• Ability to adapt and maintain discretion with confidential information.