Deputy Manager

WHSmith; Islas Baleares; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading global retailer, WHSmith, is seeking a Deputy Manager to lead and inspire teams in a busy retail environment. This role offers an excellent opportunity for career growth within the company, focusing on customer satisfaction and operational excellence.

Formación

• Experience in retail or hospitality preferred.
• Ability to inspire and lead a team.
• Intermediate level of English proficiency.

Responsabilidades

• Inspire the team to ensure excellent customer experiences.
• Maintain high standards of store presentation and safety.
• Coach and support the store team for personal and professional development.

Conocimientos

Leadership

Customer Satisfaction

Commercial Awareness

Herramientas

MS Office

Descripción del empleo

Temporary role.

What’s in it for me?

As Deputy Manager, you’ll lead and inspire your teams to operate best in a fast-paced, busy retail environment. If you love working for WHSmith, you could move onwards and upwards in the company and elevate your career.

This is an excellent opportunity for an aspirational, talented Manager to join an established retailer that is always growing and developing global partnerships to offer the best in the market. Whatever journey our customers are taking, we will always be there. As a large global company, there are endless opportunities for your career growth.

What’s it like?

As an experienced manager, you will take pride in running an outstanding operation and representing WHSmith!

• Inspire the team to ensure every customer has a brilliant experience, encouraging their return.
• Guide and engage the store team to deliver excellent standards and results.
• Coach, support, and create a culture of learning, recognizing opportunities for personal and professional development.
• Maintain high standards of store presentation and safety, ensuring facilities are of a great standard and operations are compliant with legal requirements.

Our Values

At WHSmith, we live by four core values that remain relevant today:

• Customer Focus: We prioritize our customers in everything we do.
• Value Our People: We respect and value our staff in an honest and open environment.
• Drive For Results: We aim for ambitious, competitive results and deliver with pace.
• Accountable: We take responsibility and deliver on our commitments.

What experience do I need?

Experience in retail or hospitality is preferred, but what matters most is your ability to inspire and lead a team. Lead by example, demonstrate what great looks like, and earn respect at all levels. Be commercially aware, prioritize customer satisfaction, and take responsibility for the store’s Profit & Loss.

If you set high standards and are highly driven, you will succeed at WHSmith!

To succeed, you will have

• Intermediate level of English proficiency.
• Proficiency in MS Office applications.