Sales Support Manager

OMNIACCESS; Palma; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Sales Support Manager, where your organizational skills and proficiency in Microsoft Dynamics 365 will play a pivotal role in enhancing sales operations. In this dynamic position, you'll be the vital link between the sales and administration teams, ensuring efficient workflow management and supporting the sales team in achieving their goals. Your expertise in the KYC process and CRM systems will be essential as you manage customer data and optimize sales processes. This role offers the opportunity to collaborate with various internal teams and contribute to the overall business objectives, making a significant impact in a thriving environment.

Formación

• Bachelor's degree in Business Administration or related field is required.
• Proven experience in sales support or administrative roles is essential.

Responsabilidades

• Provide administrative support to the sales team and manage lead assignments.
• Interface between sales and administration to streamline processes.

Conocimientos

Sales Support

Microsoft Dynamics 365

KYC Process

Organizational Skills

Communication Skills

Analytical Skills

Educación

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

Herramientas

CRM Systems

Microsoft Office Suite

Descripción del empleo

Position Overview:

We are seeking an experienced and detail-oriented Sales Support Manager to join our dynamic team. The ideal candidate will have a strong administrative background, proven experience in interfacing between sales and administration, experience in KYC process and proficiency in Microsoft Dynamics 365. This role requires excellent organizational skills, the ability to review, define and implement workflows, and the capability to efficiently manage lead assignments while supporting the sales team.

Key Responsibilities:

1. Provide administrative support to the sales team, ensuring efficient operations and workflow management.
2. Interface between the sales and administration departments to streamline processes and improve communication.
3. Overview and coordinate our KYC process for clearance by Administration.
4. Utilize Microsoft Dynamics 365 to manage customer data, track sales activities, and generate reports.
5. Define and implement effective workflows to optimize sales processes and enhance team productivity.
6. Manage lead assignments, ensuring timely and accurate distribution of leads to the sales team.
7. Assist in the preparation of sales proposals, contracts, and presentations.
8. Maintain and update the CRM database, ensuring data accuracy and completeness.
9. Collaborate with internal teams, including marketing, product development, and customer support, to align sales strategies with overall business objectives.
10. Provide regular reports and updates to senior management on sales support activities and performance metrics.
11. Travel occasionally to meet with clients, attend industry events, and represent the company.

Qualifications:

1. Bachelor's degree in Business Administration, Marketing, or a related field.
2. Proven experience in a sales support or administrative role, preferably in the IT, telecommunications, or cybersecurity sectors.
3. Proficiency in Microsoft Dynamics 365 and other CRM systems.
4. Strong organizational and time management skills, with the ability to handle multiple tasks and deadlines.
5. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
6. Detail-oriented, with strong analytical and problem-solving abilities.
7. Ability to define and implement workflows and processes to improve efficiency and productivity.
8. Highly motivated, goal-oriented, and persistent.