From Entry-Level to Team Leader in Malta - Recruitment Career | Training Provided

adstrong; Cádiz; A distancia; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A leading company in wind blade manufacturing is seeking a Customer Warranty Technical Leader to oversee warranty projects and ensure product integrity at customer sites. The role demands strong leadership, problem-solving skills, and extensive experience in composites engineering. The ideal candidate will manage technical projects, collaborate with various teams, and maintain high-quality standards while communicating effectively with customers.

Formación

• At least 10 years of industry experience, with a minimum of 5 years in wind blade composites.
• Experience in project management; PMP certification is a plus.

Responsabilidades

• Lead multiple warranty technical projects across various products and customers.
• Ensure compliance with internal CWM processes and initiate continuous improvements.
• Provide regular updates to the customer interface and support the Customer Warranty Relations Manager.

Conocimientos

Communication

Problem Solving

Leadership

Attention to Detail

Educación

Bachelor’s degree in Engineering

MSc, MBA, or PhD

Descripción del empleo

TPI Composites is the leading wind-blade manufacturer and the only independent wind blade manufacturer with a global footprint. We are looking for a motivated Customer Warranty Technical Leader to join our Customer Warranty Management (CWM) Department. The position reports to the Problem-Solving Manager.

Key objectives

The new Customer Warranty Management (CWM) Department oversees TPI Composite blade products' integrity at customer sites (wind farms) within the warranty period. As our Customer Warranty Technical Leader, you should be an excellent communicator and a recognized technical leader in composites engineering, manufacturing, and problem-solving. Your expertise should include wind blade production processes such as infusion, composite repair, inspection, troubleshooting, failure analysis, root cause analysis, corrective and preventive actions, and design for manufacturability.

Main Responsibilities :

• Lead multiple warranty technical projects across various products and customers.
• Act as Technical Project Leader in warranty projects, forming and guiding a team of experts from different functions (Engineering, Quality, Factories, CWM Technical Support), ensuring all technical project steps (Technical Review gates) are followed and risks are escalated.
• Ensure compliance with internal CWM processes and initiate continuous improvements.
• Manage technical projects by planning, assigning tasks, monitoring progress, and ensuring timely completion. Escalate resource shortages or technical risks as needed.
• Maintain technical rigor by questioning inputs and validating assumptions.
• For complex projects, request support from a Special Warranty Project Manager for planning and resource coordination.
• Provide regular updates to the customer interface and support the Customer Warranty Relations Manager with communication to the Customer’s Central organization.
• Escalate complex communications or strategic issues to the Customer Warranty Relations Manager.
• Collaborate with Field Service Project Managers to prepare and oversee wind farm field work, ensuring clear documentation and reporting.

Qualifications & Experience :

• Bachelor’s degree in Engineering; MSc, MBA, or PhD preferred.
• At least 10 years of industry experience, with a minimum of 5 years in wind blade composites.
• Experience in project management; PMP certification is a plus.
• Lean Six Sigma Green Belt certification is preferred, with a strong problem analysis and resolution track record.
• Proficiency in computer skills and excellent presentation abilities.
• High quality orientation and attention to detail.
• Experience working with vendors, customers, and teams.
• Ability to work effectively in high-performance teams and maintain a safe work environment.
• Fluent in English (speaking, reading, writing).

Personality & Leadership :

• Flexible, pragmatic, positive, with a “can-do” attitude.
• Strong leadership and communication skills.
• Excellent interpersonal skills and attention to detail.
• Self-motivated, proactive, and solutions-oriented.
• Comfortable working in a matrix environment.
• Willing to travel internationally approximately 35% of the time.

Location :

• On-site candidates considered only from Mexico, Turkey, India, Denmark, Germany.
• Remote candidates considered only from Denmark, Germany, Spain, UK, USA, Mexico.