Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

Velenosi & Meredith Consulting; Madrid; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company is seeking tech-savvy professionals for full-remote technical customer support roles in Spain. This position involves providing technical assistance to clients using cloud-based platforms. The ideal candidate will have experience in tech support and be fluent in one of the specified languages along with C1-C2 level English. Join an international team with opportunities for career development and technical certifications.

Servicios

Competitive salary with performance-based bonuses

Career development

Access to technical certifications

Fully paid training

Formación

• Prior experience in tech support or cloud solutions.
• Fluent in one of the listed languages plus English C1-C2.

Responsabilidades

• Provide first-level technical support to clients using cloud-based tools.
• Troubleshoot technical issues via chat, email or phone.
• Collaborate with engineering for escalations and improvements.

Conocimientos

Technical Support

Cloud Solutions

Descripción del empleo

We are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions . This is a great opportunity to join an international team under a permanent Spanish contract.

Language requirements : Fluent in one of the following Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2

Work model : 100% remote (you must already reside in Spain)

Field : Technical Customer Support cloud services, SaaS, digital tools, and similar

Schedule : Monday to Friday (no night shifts)

Training : Fully paid

Your Responsibilities :

Provide first-level technical support to B2B or B2C clients using cloud-based tools and platforms

Troubleshoot technical issues and guide users through solutions via chat, email or phone

Collaborate with engineering and product teams for escalations and improvements

Create and improve internal documentation and client-facing FAQs

What We Offer :

Competitive salary with performance-based bonuses

Career development within international tech companies

Access to technical certifications and continuous learning

Who Were Looking For :

You are already living in Spain

You speak one of the listed languages natively and have C1-C2 level English

You have prior experience in tech support, Cloud Solutions or similar

To apply, send your CV to

WhatsApp : [phone]

J-18808-Ljbffr