Zone IT Manager

JR Spain; Murcia; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a strategic IT leader to drive transformation in a dynamic environment. This role involves defining IT strategies, managing budgets, and leading teams across multiple regions. You'll be pivotal in implementing an 'IT as a Service' model, ensuring top-tier service delivery while fostering relationships with key business leaders. If you have a strong background in IT project management and a passion for innovation, this opportunity offers a chance to make a significant impact in a collaborative setting.

Formación

• 5+ years in IT project/program management, preferably in industrial or laboratory environments.
• Certifications like PMP, ITIL, and others are desirable.

Responsabilidades

• Define IT strategy and manage the annual IT budget for the zone.
• Lead IT transformation programs and ensure compliance with IT standards.

Conocimientos

IT Project Management

Leadership

Communication Skills

Data Analysis

Educación

Master’s Degree in Computer Science

MBA or equivalent

Herramientas

ServiceNow

Descripción del empleo

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• Partner with the business in a true ‘IT as a Service’ environment; provide resilient, best-in-class, cost-efficient IT Services to all ELEs in your Zone.
• Work with the Regional IT Infra Director to build and operate IT Infra services for all ELEs in your Zone.
• Lead the IT transformation program to segregate IT Infra assets and isolate IT Solutions in your Zone.
• Implement IT governance processes (IT Service Management) for your Zone.

KEY ACCOUNTABILITIES:

• Define the IT strategy for the zone with the IT Director; manage the annual IT budget; support the Zone Business Leader in onboarding new companies.
• Implement a true “IT as a Service” model for IT Infra services; act as a Managed IT Service Provider; build relationships with key business leaders.
• Monitor and report on IT service quality and customer satisfaction against KPIs and SLAs.
• Build and manage your IT team across multiple countries/ELEs; collaborate with regional teams; promote best practices across ELEs.
• Develop a portfolio of IT Business Services aligned with business needs; organize and manage the team to meet SLA performance.

IT Infra & Security

• Define IT Infrastructure strategy with the Zone Business Leader & Regional IT Infra Director.
• Lead your Zone IT Infra team to deliver top-tier IT services; ensure projects are within scope, budget, and timeline.
• Oversee the transition of legacy infrastructure to a segregated landscape.
• Ensure compliance with Group/Regional IT standards; monitor operational activities; audit IT Infra & Security periodically.

IT Solutions

• Define IT Solutions strategy with the Zone Business Leader; lead the team to deliver quality services.
• Provide support for IT Solutions; ensure adherence to standards; drive transformation programs.
• Manage IT costs and project delivery; ensure compliance with regulations and support audits.

REQUIRED PROFILE

• Master’s Degree in Computer Science or related; MBA or equivalent is a plus.
• Certifications like PMP, ITIL, and others are desirable.

Experience

• At least 5 years in a similar role; 5-10 years in IT project/program management, preferably in industrial or laboratory environments.
• Proven leadership in managing distributed teams; strong in strategy, risk, and service management.
• Excellent communication, organizational, and interpersonal skills; fluent in English.

Technical Skills

• Knowledge of BPMN, UML, SCRUM, CMMi, GxP, GDPR; experience with IT Service Management tools like ServiceNow; data analysis skills.