Human Resources Officer (Learning Solutions Development) (P)

International Organization for Migration; Valencia; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading international organization is seeking a Human Resources Officer specializing in Learning Solutions Development. The role involves managing learning solutions, supporting project management, and fostering collaboration within the UN System. Candidates should possess a Master's degree and relevant experience in Learning & Development projects. This position is based in Valencia, Spain, with a one-year fixed-term contract and potential for extension.

Formación

• Master’s degree with 2 years experience or University degree with 4 years experience.
• Experience in Learning & Development projects for global audiences.

Responsabilidades

• Manage learning solutions production for IOM and other agencies.
• Guide the Learning Solutions Development Team.

Conocimientos

Project Management

Team Management

Communication

Educación

Master’s degree in Human Resources

University degree in related fields

Herramientas

Adobe Suite

Microsoft Office

Descripción del empleo

Human Resources Officer (Learning Solutions Development) (P)

International Organization for Migration

Job Identification (Reference Number): 14913
Position Title: Human Resources Officer (Learning Solutions Development)
Duty Station City: Valencia
Duty Station Country: Spain
Grade: P-2
Contract Type: One Year Fixed Term (12 Months)
Recruiting Type: Professional
Vacancy Type: Vacancy Notice
Initial duration: 12 Months with Possibility of Extension
Closing date: 19 May 2025
Introduction:

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates:

• Internal candidates
• Candidates from the following non-represented member states:

Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Lao People's Democratic Republic, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu

Second tier candidates include:
All external candidates, except candidates from nonrepresented member states of IOM.

Context:

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.

With 175 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.

The Staff Learning Unit (SLU) is located within the Intergrated Talent Management (ITM) Division of IOM and is responsible for managing programmes and initiatives established in line with the learning and development needs of the organization. SLU is based in Valencia and Manila.

Under the overall supervision of the Chief, ITM Division and direct supervision of the Head, SLU, the Human Resources Officer (Learning Solutions Development) will manage the entire service portfolio of learning solutions production for IOM and other agencies.

Descripción

Job Identification (Reference Number): 14913
Position Title: Human Resources Officer (Learning Solutions Development)
Duty Station City: Valencia
Duty Station Country: Spain
Grade: P-2
Contract Type: One Year Fixed Term (12 Months)
Recruiting Type: Professional
Vacancy Type: Vacancy Notice
Initial duration: 12 Months with Possibility of Extension
Closing date: 19 May 2025
Introduction:

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates:

• Internal candidates

• Candidates from the following non-represented member states:

Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Lao People's Democratic Republic, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu

Second tier candidates include:
All external candidates, except candidates from nonrepresented member states of IOM.

Context:

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.

With 175 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.

The Staff Learning Unit (SLU) is located within the Intergrated Talent Management (ITM) Division of IOM and is responsible for managing programmes and initiatives established in line with the learning and development needs of the organization. SLU is based in Valencia and Manila.

Under the overall supervision of the Chief, ITM Division and direct supervision of the Head, SLU, the Human Resources Officer (Learning Solutions Development) will manage the entire service portfolio of learning solutions production for IOM and other agencies.

RESPONSIBILITIES
Support the development of a framework and standard for learning solutions development; promote these and ensure all learning solutions developed by the team adhere to these.

• Guide and coordinate the work of the Learning Solutions Development Team.

• Participate in the development of instructional education material to convey complex and technical subjects, including, text, video, animation, recorded presentations or e-learning formats using design best practices.

• Assess requests received from learning owners internally and externally and coordinate the development or update of learning solutions. Provide proposals that include the design, budget, timeline, quality assurance, and assessments (levels 1 and 2 of Kirkpatrick) while ensuring adherence to the UN’s accessibility guidelines.

• Build inter-agency partnerships within the UN System and explore avenues of collaboration. Advance the Unit’s workplan and commitments by participating in internal and inter-agency working groups.

• Promote and oversee the learning solutions development as a pay-for-service among other agencies.

• Collaborate with Departments in Headquarters and/or with Regional Offices (ROs) as a Learning Focal for building a closer linkage between staff needs and SLU services. Offer personalised support and recommendations to Departments and/or ROs in defining and implementing their annual training plans.

• Address escalated tickets raised in the HR Support Portal concerning learning solutions development.

• Support SLU, ITM, and DHR initiatives by contributing to communication strategies, creating content, and sharing it across organizational platforms to boost awareness and engagement..

• Perform other duties as may be assigned

QUALIFICATIONS
Education

• Master’s degree in the fields of Human Resources, Business or Public Administration, Education, Adult Learning, Social Sciences, or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with at least four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database .

Experience

• At least two years of experience in project management of medium to large-sized projects;
• Considerable experience in leading Learning & Development projects for global audiences is required;
• Demonstrated experience in managing organization-wide system rollouts is highly desirable;
• Experience in facilitating and conducting trainings, both virtual and face-to-face;
• At least three years experience in managing a team of staff and consultants;
• Experience in project development, implementation, monitoring and reporting;
• Experience in learning development and multi-media;
• Experience in organizing events; and,
• International experience an asset.

Skills

• Fluency in video editing software, PowerPoint, iSpring, articulate 360, and Adobe Suite tools; and Vyond;
• Fluency in using Adobe Suite Tools, such as Illustrator, Photoshop, inDesign, an advantage;
• Fluency in instructional design a distinct advantage;
• Fluency in Microsoft software, such as PowerPoint, Word and Excel;
• Demonstrated knowledge in using platforms such as Murf, Mural, Slido, Kahoot an advantage;
• Foundational knowledge in AI and Data Analytics:
  • Basic understanding of AI, machine learning, data analysis, and data visualization;
  • Familiarity with common tools (e.g., Microsoft Office software suite such as PowerPoint, Word, Excel, Power BI);
• Digital Literacy:
  • Comfortable with digital platforms and virtual learning environments;
  • Ability to quickly learn and use new technologies and software tools;
• Works well within a team but able to work well independently and with minimal supervision;
• Proven ability to produce work accurately and concisely according to set deadlines;
• Highly creative, innovative, out of the box thinker, problem solver, good communication skills, able to prioritize effectively;
• Sound people management;
• Solid skills in training and facilitation (in-person and online); and,
• Advanced written and verbal communication skills, including ability to influence stakeholders and manage complex and/or sensitive interactions.

Languages

IOM's official languages are English, French and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of French, Spanish or another official UN language (Arabic, Chinese, and Russian) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – Behavioural indicators Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station's country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies