IT Service Desk Operator

NTU International A / S; Málaga; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An established industry player is seeking an (Interim) IT Assistant to provide vital support for IT systems and services. This role involves assisting in the administration of IT platforms, managing access services, and ensuring smooth internal workflows. The ideal candidate will thrive in a dynamic, international environment, showcasing attention to detail and proficiency in common IT tools. With a focus on supporting an EU institution, this position offers a unique opportunity to contribute to impactful projects while enhancing your IT expertise. If you're tech-savvy and detail-oriented, this could be the perfect fit for you.

Formación

• Experience in IT support or administration, preferably in an EU institution.
• Basic understanding of IT systems and user management.

Responsabilidades

• Assist in the administration of various IT systems.
• Support end-user testing of specific IT systems.
• Maintain and update data and databases.

Conocimientos

IT Support

Attention to Detail

User Management

Microsoft Office Suite

Knowledge of EU Languages

Herramientas

IT Management Tools

Descripción del empleo

Job Description: (Interim) IT Assistant

NTU International is a leading consulting firm specializing in programme management and advisory services for development projects worldwide. With nearly three decades of experience, NTU delivers sustainable projects across engineering, policy, economics, and social sectors.

We are building a pool of qualified professionals interested in the role of (Interim) IT Assistant to support Frontex, an EU Institution based in Poland, which is a prospective client of NTU. The ideal candidate will be detail-oriented and tech-savvy, providing temporary support for IT systems and services in a dynamic, international environment.

Responsibilities:

1. Assist in the administration of various IT systems.
2. Help consolidate access management services across different IT platforms.
3. Process and monitor IT-related requests to support internal workflows.
4. Support end-user testing of specific IT systems.
5. Maintain and update data and databases.
6. Assist in preparing and following up on IT reports and documentation.

Qualifications:

• Previous experience in IT support or administration, preferably within an EU institution or similar organization.
• Basic understanding of IT systems and user management.
• Attention to detail and accuracy in managing technical information.
• Proficiency in Microsoft Office Suite and familiarity with common IT tools.
• Knowledge of EU working procedures and languages (English required; additional EU languages are assets).

Additional Information:

If interested, please apply via LinkedIn to be included in the pool of candidates.