English / French Sales Expert (French Market), Ba...

Papernest; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Papernest is seeking an Expert to join their team in Barcelona. The role involves selling energy contracts and managing customer relationships in English and French. With a permanent contract, benefits include health insurance, flexible remuneration, and a vibrant work environment close to the beach.

Servicios

Sanitas health insurance (50% covered after 6 months)

Flexible Remuneration System

Comfortable working environment with gardens

Regular team-building activities

Free breakfast every Tuesday

Formación

• Perfect level of English & French required.
• At least 2 years of experience in a sales position.
• Comfortable with computing and holds a NIE or valid European passport.

Responsabilidades

• Sell energy contracts, internet boxes, and home insurance contracts.
• Receive calls and support customers with their inquiries.
• Manage contracts and update the CRM.

Conocimientos

Persuasion

Negotiation

Empathy

Curiosity

Tenacity

Descripción del empleo

For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain, and Italy (for the time being!).

In an ever-changing world, we take confident steps, guided by the continuous development of our self-sustaining business model. Our success story is woven around an innovative B2B2C model, forged through strategic partnerships with major players in real estate and banking.

We are dedicated to fostering an exciting and vibrant work environment because that's what brings out the best in us. We believe that business needs to be disruptive and ambitious in order to thrive.

However, we're not limited to just being good at business. We are also committed to our social responsibility as we strive to actively contribute to the community we belong to, minimize our environmental impact, and foster a culture of social engagement and consciousness among our co-workers.

At the heart of our philosophy is the commitment to long-term success over short-term convenience. We highly value the contributions of each of our employees, providing them with ample opportunities for growth and skill development.

As an Expert, you will:

1. Deal in English and French with international customers based in France.
2. Sell energy contracts, internet boxes, and home insurance contracts: you will be responsible for selling our services to a wide range of customers. Your strength in persuasion and negotiation will be your main assets on a daily basis!
3. Receive calls and support customers: you will be responsible for receiving calls, answering customer questions, understanding their specific needs, and providing appropriate solutions.
4. Manage contracts: you will also be responsible for terminating contracts and setting up new ones.
5. Update the CRM.

About you:

1. You have a perfect level of English & French.
2. At least 2 years of experience in a sales position.
3. Empathetic, curious, tenacious, and persuasive, you are an outstanding salesperson.
4. You are comfortable with computing and hold a NIE or a valid European passport.

What we offer:

By joining papernest, you will benefit from a package composed of:

1. Permanent 39-hour contract.
2. Fixed salary + uncapped monthly bonuses: the more you sell, the more you earn!
3. Sanitas health insurance, 50% covered by papernest after 6 months of experience.
4. Flexible Remuneration System, allowing you to dedicate part of your salary to tax-exempt services (restaurants, childcare, transport, etc.), and thus save money!
5. A comfortable working environment with incredible offices, terraces, and gardens, just 5 minutes from the beach—perfect for sunny lunches.
6. Team-oriented with regular events and team-building activities.
7. Exciting and challenging, with resources to develop your career through our internal mobility policy.
8. Tasty: free breakfast every Tuesday!

Hiring process:

1. A first call in English & French with Yvanna from the Talent Acquisition team.
2. An interview in French with a Team Leader of an Operations team.

If this is your challenge, don't miss it! We look forward to meeting you, regardless of gender, race, age, religion, disability, or sexual orientation. Our selection processes and workplace are inclusive and accommodating for everyone.

Ladies, we strongly encourage you to apply! Even if you feel you do not meet all the criteria listed, please note they are only indicative. Your application will be considered with great interest. Parity and diversity are assets for our teams!