Lead Commercial transformation Manager

Vodafone; Cataluña; Híbrido; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Vodafone is seeking a Lead Commercial Transformation Manager to join their new technological HUB in Spain. This role involves managing strategic relationships, driving growth, and overseeing a high-value account portfolio. The ideal candidate will have strong IT knowledge, account management experience, and a commitment to fostering inclusivity in the workplace.

Servicios

Health Insurance

Life insurance

25 days holiday plus December 24th and 31st

Restaurant tickets

Online training

Intensive Summer Schedule

Formación

• Broad IT knowledge and technology account management experience.
• Experience in IT Service Management (ITIL) and RFP crafting.
• Ability to establish trust and manage commercial governance.

Responsabilidades

• Build and maintain strategic relationships with stakeholders.
• Drive growth opportunities and manage service demand.
• Oversee a high-value account portfolio aiming for 50% growth.

Conocimientos

IT knowledge

Technology account management

IT Service Management (ITIL)

RFP crafting

Trust establishment

Commercial governance

Advanced English

Descripción del empleo

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At Vodafone, we’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate to connect people, businesses, and communities worldwide. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast, and get it done, together.

With us, you can be truly yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Would you like to be part of our new adventure? Vodafone Group launched its new technological HUB in 2021, an international center of excellence dedicated to research and development of technical solutions such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC, and UCC for Vodafone Business, platforms, and enterprise solutions. This vacancy is part of VOIS Spain, a legal entity within Vodafone Group.

Come and join us to create the future together!

As a Lead Commercial Transformation Manager, you will build and maintain strategic relationships with high-level stakeholders within Technology_VOIS and on the customer side, ensuring alignment between local and group IT strategies and Technology_VOIS capabilities. You will drive growth opportunities, manage service demand, and oversee a high-value account portfolio, aiming for 50% growth and cost optimization. A solid understanding of bid and Request for Proposal (RFP) processes is essential for managing the lifecycle of commercial opportunities.

Your main responsibilities include managing and motivating a team of service delivery managers and technology business relationship managers, developing Technology_VOIS services across markets and group entities, and handling strategic senior stakeholder relationships across the account portfolio. You will be financially responsible for the portfolio, approving business cases and managing the customer recharge process. Additionally, you will represent Technology_VOIS in governance meetings with Vodafone’s markets and group entities, interacting directly with senior leadership up to the CIO/CTO level.

What you bring

• Broad and strong IT knowledge.
• Technology account management/consultancy experience.
• IT Service Management (ITIL).
• Capability to craft an RFP.
• Ability to establish and maintain trust.
• Commercial/Financial governance experience.
• Advanced English level.
• We offer hybrid work (2 days in the office).
• Intensive Summer Schedule.
• Health Insurance.
• Life insurance.
• 25 days holiday plus December 24th and 31st.
• Restaurant tickets.
• Online training.

Please, apply with an English version of your CV.

Why Vodafone?

At Vodafone, we are dedicated to fostering a diverse and inclusive work environment. We take pride in our commitment to providing equal opportunities to individuals of all backgrounds and abilities. We believe diversity encompasses a spectrum of experiences, and we welcome and support individuals with functional diversity.

Our mission is to create an accessible workplace where all team members can thrive, regardless of their abilities or challenges. We are committed to making reasonable accommodations to ensure everyone can participate and excel. We value the unique perspectives and talents of individuals with functional diversity, considering them an integral part of our success and innovation.

We celebrate diversity and inclusivity so that we are as diverse as the customers and communities we serve. We do not tolerate discrimination based on race, color, age, veteran status, gender identity, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, or marital status.

Worried that you don’t meet all the criteria exactly? At Vodafone, we are passionate about inclusion and creating a workplace where everyone can thrive, regardless of background. If you’re excited about this role but your experience doesn’t match every part of the job description, we encourage you to apply. Our recruitment team can help assess how your skills fit, and you may be just the right candidate for this or another role.

LiHybrid

REF : 251310

Vodafone is committed to attracting, developing, and retaining the best people by offering a motivating and inclusive workplace where talent is recognized and rewarded. We promote inclusion for all, believing diversity plays a vital role in our success. We encourage everyone to consider joining our journey.

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