Account Support Specialist

Cook Medical Incorporated; Las Palmas de Gran Canaria; Presencial; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading company in the medical field is seeking a Sales Representative to support the sales process in Las Palmas. The role involves managing customer interactions, pricing, and contracting, while collaborating with the clinical team to achieve commercial goals. The ideal candidate will have a strong background in medical sales, excellent analytical skills, and the ability to build relationships with key decision-makers in hospitals. This position offers the opportunity to contribute to the success of the company while enhancing customer experience.

Formación

• Previous medical sales and commercial role experience preferred.
• Proven track record of strong commercial and business acumen.
• Excellent written and verbal command of English and other relevant languages.

Responsabilidades

• Support sales process to achieve assigned sales revenues.
• Manage pricing, contracting, and tender tasks within allocated region.
• Identify and develop relationships with key decision-makers in hospitals.

Conocimientos

Commercial Acumen

Data Analysis

Project Management

Customer Relationship Management

Educación

Medical Sales Experience

Herramientas

Microsoft Office

Excel

Descripción del empleo

The primary purpose is to support the sales process to ensure assigned sales revenues for allocated area are achieved in collaboration with the local team. Lead and manage local commercial customer interaction looking for sales opportunities in collaboration with the clinical team.

Follow country commercial plan as defined by the Country Commercial Business Manager (CCBM).

Manage pricing, contracting and tender tasks within allocated region to protect and manage current business and create new commercial opportunities.

Use supply chain solutions and data to improve customer experience and demonstrate value.

Capture and share competitor data to enhance sales opportunities.

Ensure delivery of service as agreed in contracts from the Cook and customer end.

Identify, establish and develop relationships with key decision-makers in the hospitals to enable improved commercial conversation.

Work closely together with the Country Commercial Business Managers to ensure commercial goals are achieved and aligned with the business plan and guidelines are followed.

In collaboration with the team meet or exceed the commercial targets and established KPIs (margin, adherence to price principles and ROI) set by management.

Demonstrate knowledge of the Vascular product range, the associated medical discipline and the commercial tools and systems.

Follow-through on customer requests and commitments : hold meetings with customers to review commitments and price award aligned with price management principles and feedback this information to the supporting team.

Participate in local and international exhibitions and meetings as requested.

Within scope of responsibility, ensure all quality, regulatory, and product-specific requirements are met.

Work closely and effectively with the members of the sales team, CCBM and the RBM as well as with Cook support functions to provide the best possible service to the customer while ensuring efficient and effective business outcomes for Cook.

Understand each customer structure, roles and responsibilities to aid the collaborative approach to enhance customer experience and allow for increased commercial opportunities.

Demonstrate awareness and judgement to ask for support as required.

Previous medical sales and commercial role experience preferred.

Proven track record of strong commercial and business acumen.

Excellent written and verbal command of English and other relevant languages.

Excellent numerical and data analytical skills to aid in decision making.

Excellent working knowledge of Microsoft Office, Excel in particular.

High self-motivation and strong project management skills.