Service Now Teach Lead

Decskill; León; A distancia; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading IT consulting company is seeking a ServiceNow Tech Lead for a high-impact international project. The role involves providing technical guidance, ensuring quality deliverables, and collaborating with diverse teams in a 100% remote work environment from Spain.

Servicios

High-visibility project involvement

Collaboration with multicultural teams

100% remote work model

Dynamic and supportive work environment

Formación

• Strong knowledge of ServiceNow products, especially Order Management.
• Experience in Agile/SCRUM environments.

Responsabilidades

• Support a distributed development team across Europe and India.
• Lead the design and development of complex requirements.
• Ensure the quality of deliverables.

Conocimientos

ServiceNow

Project Management

Agile

Collaboration

Problem Solving

Descripción del empleo

ServiceNow Tech Lead – Order Management / International Project / 100% Remote from Spain

Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility. We are more than 500 consultants with offices in Lisbon, Porto and Madrid.

DECSKILL operates in 3 main areas :

• DECSKILL TALENT, through which we provide our clients with an extension to their IT teams;
• DECSKILL BOOST, through which we provide our client with software development models to increase capacity and optimize Time-to-Market, where we create and manage teams that deliver according to their needs, at the desired speed;
• DECSKILL CONNECT, through which we provide our client with consulting services, as well as the implementation and management of information technology infrastructures.

Our practice results in the creation of value for our customers, either by delivering qualified and value-added services, or through highly qualified and motivated professionals, as well as technology solutions that allow us to operate and transform the business of our customers.

At DECSKILL , we’re looking for a ServiceNow Tech Lead with strong knowledge in Order Management or other SNOW modules like CSM , ITSM , HRSD , or SPM , to join a high-impact international project delivered by Amadeus in collaboration with external vendors.

Location : Remote from Spain (Nearshore)

Your Role As a Tech Lead, you’ll support a distributed development team across Europe and India by :

• Providing technical guidelines and support
• Ensuring the quality of deliverables
• Leading the design and development of complex requirements

You’ll work closely with Architects, Developers, and Product Owners to ensure smooth delivery and alignment across teams.

Professional Skills (Methods & Processes)

• Strong knowledge of ServiceNow products (Order Management preferred; also open to CSM, ITSM, HRSD, SPM)
• Understanding of Project Management processes and SAFe methodology
• Experience with release management and code versioning best practices
• Ability to write clear, comprehensive functional specifications , including inputs, outputs, solution design, integrations, and alternatives
• Experience in technical and functional testing , including test script creation and execution
• Previous involvement in Agile / SCRUM environments

Soft Skills

• Collaborative mindset : able to work effectively with diverse teams (technical, functional, junior, senior, management)
• Proactive and solution-oriented : always seeking improvement and contributing to problem-solving
• Clearly articulate ideas and align stakeholders
• Listen actively and ensure mutual understanding
• Adapt messaging to the audience

Language : Fluent English (written and spoken)

What we offer

• Involvement in a high-visibility ServiceNow project within a global leader in travel tech
• Collaboration with multicultural teams across continents
• 100% remote work model from Spain
• A dynamic, supportive, and innovative work environment

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.