Position Summary :
The LMS Administrator (Contract) will be a key member of the Learning Solutions division at TransPerfect, responsible for maintaining, configuring, and supporting the Adobe Learning Manager and other LMS / LXP platforms. The ideal candidate is detail-oriented, technically capable, and thrives in remote contract environments.
Position responsibilities :
- Administer and maintain Adobe Learning Manager and other LMS / LXP platforms.
- Upload, test, and troubleshoot SCORM / xAPI content packages.
- Set up courses, manage users, and generate system reports.
- Support integration of third-party content and tools into the LMS.
- Liaise with Instructional Designers and Content Developers to ensure LMS compatibility and functionality.
- Provide front-line support for LMS issues and guide users on best practices.
- Monitor learner progress and generate completion and engagement reports.
- Assist with data integrity audits, user provisioning, and version control.
- Collaborate with internal IT and external LMS vendors to troubleshoot and resolve technical issues.
- Explore and suggest enhancements for LXP capabilities and learner experience.
- Complete all other tasks and support in any special projects as assigned by the manager / supervisor.
Essential skills, qualifications, and experience :
- Bachelor’s Degree or relevant qualification, ideally in Educational Technologies, Instructional Design, or similar.
- Strong written and verbal English communication skills.
- Hands-on experience with Adobe Learning Manager.
- Strong understanding of SCORM and xAPI standards.
- Familiarity with LMS and LXP systems.
- Excellent organizational and troubleshooting skills.
- Minimum 2 years’ experience in LMS administration.
- Experience with authoring tools like Storyline, Rise, or Captivate.
Essential skills required :
- Excellent communication skills in English.
- Self-motivated, reliable, and responsible.
- Analytical problem-solving and negotiation skills.
- Strong team player with experience in multicultural environments.
- Curious, inquisitive, and solution-oriented.
- Organized and capable of multitasking.
Desired skills and experience :
- Knowledge of additional foreign languages.
- Experience with global teams and multilingual learners.
- Familiarity with HTML, CSS, or scripting for LMS customization.
- Understanding of learning experience design principles.
- Experience using APIs and managing LMS integrations.
TransPerfect is an equal opportunity employer committed to diversity and inclusion, striving to create an accessible workplace for all.