Client HR Tech Lead

Alight Solutions; Madrid; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading company in HR technology is seeking a Client HR Tech Lead to oversee the technical landscape for Global Payroll clients. The role involves collaborating with clients to optimize HR technology solutions, ensuring service delivery excellence, and managing product upgrades. Ideal candidates will possess strong communication and problem-solving skills, with knowledge of various HR technologies. Join a dynamic team that values growth and innovation.

Servicios

Health Insurance

Life Insurance

Flexible Compensation Plan

Language Courses

Work from home allowance

Career development opportunities

Formación

• Excellent communication skills for translating technical concepts.
• Knowledge of Alight’s product portfolio required.

Responsabilidades

• Oversee technical landscape for Global Payroll clients.
• Support client technical design post-go-live.
• Manage cross-client initiatives at the account level.

Conocimientos

Communication

Interpersonal Skills

Problem-Solving

Coordination

Herramientas

Workday

SuccessFactors

Oracle hrX

Descripción del empleo

Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced its intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned with the new Payroll & Professional Services owned by HIG Capital (‘Divested Group’). By applying for this position with the Divested Group company, you understand and agree that the information submitted in your application with Alight will be shared with the Divested Group. Additionally, if offered employment, it will be contingent upon a successful background check in accordance with the Divested Group’s policies.

Position : Client HR Tech Lead

Location : Spain (remote)

Our story

At Alight, we believe a company’s success starts with its people. We champion People, help our colleagues Grow with Purpose, and encourage colleagues to “Be Alight.”

Our Values :

• Champion People – be empathetic and help create a place where everyone belongs.
• Grow with purpose – be inspired by our higher calling of improving lives.
• Be Alight – act with integrity, be authentic, and empower others.

We are driven to connect passion with purpose. Our expertise in human insights and cloud technology enables companies and employees worldwide to make confident decisions for life.

With comprehensive rewards, ongoing education, and growth opportunities, Alight is the ideal place to channel your passion.

Join us if you Champion People, Grow with Purpose, and embody Be Alight.

Learn more at careers.alight.com.

THE ROLE

The Client HR Tech Lead oversees the end-to-end technical landscape for Alight’s Global Payroll clients. They collaborate with clients to understand their needs, providing guidance to optimize HR technology solutions aligned with their business goals and HR transformation. The role also involves staying updated on product upgrades and best practices, identifying innovation opportunities, and supporting the Client Service Lead in enhancing client perceptions and delivery excellence.

RESPONSIBILITIES

• Provide HR technology expertise and best practices within the contracted landscape.
• Support client technical design post-go-live, leading discussions on standard and custom solutions.
• Coordinate product upgrades and feature enablement, promoting increased client usage.
• Manage cross-client initiatives at the account level.
• Ensure the technological health of service delivery and act as a second-level escalation point for critical issues.
• Identify opportunities for change requests (CRs) and support their implementation.
• Maintain technical documentation and update it regularly.
• Handle resource requests related to technical changes.

REQUIREMENTS

The ideal candidate should have excellent communication skills, capable of translating technical concepts for non-technical stakeholders, and strong interpersonal skills for collaboration with senior clients and internal teams. Knowledge of Alight’s product portfolio (Workday, SuccessFactors, Oracle hrX, payroll engines, time solutions, etc.) is essential. A problem-solving mindset and coordination skills are also required.

What we offer :

• Health Insurance (optional)
• Life Insurance
• Flexible Compensation Plan (including Restaurant, Transportation, Kindergarten, and Training)
• Language Courses (75% lessons, up to 100€ per month for 12 months)
• Work from home allowance
• Career development opportunities
• Competitive rewards, ongoing training, and growth potential within a global organization