Project Technical Support

buscojobs España; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in the security technology sector is seeking a Project Technical Support professional to join their Delivery team. The role involves providing technical support for video surveillance and access control systems, ensuring successful implementation and client satisfaction. Candidates should have strong technical skills, experience in the field, and the ability to communicate effectively in English. This is an excellent opportunity for those looking to advance their career in a dynamic environment.

Formación

• 3 to 5 years experience in commissioning video surveillance systems.
• Advanced knowledge in configuring electronic security systems.

Responsabilidades

• Provide technical support for video surveillance and access control.
• Collaborate with clients for successful system implementation.
• Prepare technical reports and documentation.

Conocimientos

Communication

Teamwork

Technical Problem Solving

Descripción del empleo

From Dahua Iberia, we have opened a Technical Support vacancy within the Delivery team. Don't miss this opportunity and send us your CV!

Project Technical Support | Department : Delivery

• Responsibilities :
• Provide technical support related to the project delivery of video surveillance, access control, and network infrastructure solutions.
• Collaborate with clients and integrators to ensure efficient and successful system implementation.
• Diagnose and resolve technical issues both on-site and remotely.
• Configure and optimize security solutions.
• Perform functional tests and verify compliance with project requirements.
• Prepare technical reports and documentation on installations and configurations.
• Train clients and end-users on the use and maintenance of implemented solutions.
• Stay updated on new technologies and company products.
• Requirements :
• 3 to 5 years of experience in commissioning video surveillance, access control, and network infrastructure systems.
• Advanced knowledge in configuring and integrating electronic security systems.
• Experience with Dahua equipment or similar manufacturers.
• Knowledge of network protocols, structured cabling, and configuration of electronic security devices.
• Ability to diagnose and resolve technical issues on-site and remotely.
• Capability to interpret plans, diagrams, and technical specifications.
• High level of English (able to read technical documentation and communicate in professional environments).
• Availability to travel within Spain as required by projects.
• Strong communication and teamwork skills.

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