Senior Account Manager, Foodservice

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

What will you be doing?

Leveraging Circana’s Foodservice tools (CREST & Salestrack), the Account Manager is responsible for growing the relationships between Circana and key operators & foodservice manufacturer clients in the Foodservice team.

This person will engage in all aspects of client support, including onboarding, nurturing client relationships, making analytical recommendations, and creating and delivering insightful presentations for some Spanish clients, supporting some PanEurope accounts at the EMEA Foodservice team, and participating in Global teams' strategic discussions.

The goal is to extend beyond providing data, but to be a trusted partner our internal practice teams and clients rely on.

Job Responsibilities

• Own the budget and day-to-day relationships with a defined client portfolio (Spanish clients) and prospecting for new clients.
• Support building strategic relationships with client contacts at Spanish, European, and Global Level.
• Understand and communicate complex data in an easily digestible format.
• Accurately interpret data and clearly articulate findings and insights to both internal and external audiences, in written and verbal formats.
• Partner with cross-functional departments and teams within Circana to ensure success for the business (OPS, Marketing, Other Countries local teams, Global teams, etc).
• Deliver insightful presentations and maintain recurring reports & dashboards.
• Build expertise in the Foodservice industry.
• Collaborate with the Foodservice director on strategic workstreams for growing the business.

Requirements

• Bachelor’s degree in a related field.
• Experience of 4-5 years working with consumer panel and syndicated data is preferred.
• Experience in a consulting services environment is a plus.
• Strong analytical skills and problem-solving abilities; curiosity and drive.
• Aptitude to synthesize data and develop meaningful conclusions/insights from several data sources.
• Interpersonal skills to build strong and productive relations with clients and prospects.
• Ability to generate/support creative ideas and effectively sell those ideas.
• Fluent in English, written and spoken, is required.
• High competency in Excel and PowerPoint; user of PowerBI or other database software is highly valued.

As well as the technical skills, experience, and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Conditions

This position is located in the following area(s): Madrid – Spain.

Hybrid (presential & remote), at least 2 days at the office.

Freelance or working contract, full-time job, 40 hrs/week.