Customer Risk Specialist With Italian Or English

buscojobs España; Barcelona; Presencial; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading company in the orthodontic sector is seeking experienced professionals to manage financial operations across multiple regions. This role involves collaboration with financial institutions and requires fluency in Italian or English. The position offers a collaborative work environment and opportunities for growth within the company.

Servicios

Attractive compensation package

Flexibility regarding clock-in and clock-out times

Benefits with treatments and products

Collaborative work environment

Coffee and fresh fruit every morning

Formación

• Experience in financing operations and debt recovery.
• Proven experience in an international environment.

Responsabilidades

• Maintain contact with financial institutions across assigned countries.
• Assist sales teams with patient financing processes.
• Analyze payment plans and debt recovery strategies.

Conocimientos

Fluency in Italian

Fluency in English

Organizational Skills

Communication Skills

Problem Solving

Educación

Background in finance risk

Herramientas

Excel

Descripción del empleo

We are Impress. We believe everyone deserves a smile they'll love. We are the largest chain of ortho clinics with fully digital processes. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. Born in Barcelona in 2019, in just 6 years, we've grown to pioneer leading care, flagship clinics, and state-of-the-art tech across 10 countries and more than 120 locations, and we are expanding fast! Our aim is to improve people's health and quality of life across the globe.

We are seeking 2 experienced professionals to manage and optimize our financial operations across multiple regions. This role involves direct collaboration with financial institutions in Italy or UK but also support for Spain, Portugal, The Netherlands, Sweden, and Germany depending on language knowledge.

The work shift for this position is scheduled from Monday to Friday, 39 hours per week, between 11:00 AM and 8:00 PM.

Responsibilities :

• Maintain direct contact with financial institutions across all assigned countries.
• Assist sales operation teams with patient financing, ensuring all processes are correctly followed.
• Oversee pending financing cases and manage escalations as needed.
• Deliver comprehensive training sessions on financial processes and protocols to sales teams.
• Analyze payment plans and debt recovery strategies.
• Monitor key metrics to ensure financial goals are met across regions.

Qualifications :

• Background in finance risk or related finance areas (like treasury).
• Knowledge of financing operations, debt recovery, and financial documentation protocols.

Required Skills :

• Fluency in Italian or English is required; additional languages are a plus.
• Proven experience in an international environment.
• Advanced proficiency in Excel and other analytical tools.
• Excellent organizational, communication, and interpersonal skills.
• Proactive and detail-oriented problem-solving approach.
• Strong ability to multitask and prioritize in a fast-paced environment.

What we offer :

• Opportunity to grow in an innovative company and Top International Scale Up.
• Attractive compensation package.
• Flexibility regarding clock-in and clock-out times.
• Benefits with our treatments, aligners, and products.
• Collaborative work environment and positive culture.
• International and diverse teams.
• Coffee and fresh fruit every morning.

The position is on-site; remote work is not currently offered.

At Impress, we cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences. We encourage all candidates to apply regardless of race, color, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor. Our differences enable us to be a better team—one that makes better decisions, drives innovation, and delivers better results.